Salesforce Business AnalystSFDC Admin
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Job Location:
New York City, NY - USA
Monthly Salary:
Not Disclosed
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
Contact Details:
1. Saravanan Ganesan
Email:
Cell:
Job Title: Salesforce Business Analyst/SFDC Admin
Location: NYC NY
Duration: 12 Months
Years of Experience: 12 Years
Required Hours/Week: 40 Hours/Week
Notes:
- Recent EXCEL experience.
- Locals only.
Duties and Responsibilities:
- Partner with Fundraising and Investor Relations stakeholders to gather document and refine detailed business and functional requirements.
- Translate business needs into scalable Salesforce solutions in collaboration with developers and architects.
- Analyze troubleshoot and support Salesforce production issues including pipeline and workflow challenges.
- Work with Apex Salesforce Flows and platform configuration to understand system logic and recommend enhancements.
- Evaluate current Salesforce setup at Fortress and identify opportunities to optimize workflows automation and reporting.
- Create user stories process flows BRDs and functional specifications aligned with Agile delivery practices.
- Act as a liaison between business users technology teams and external vendors to ensure solutions meet operational and regulatory requirements.
- Support data integrity initiatives investor onboarding workflows and CRM enhancements tied to fundraising activities.
- Participate in solution design sessions UAT coordination and release planning.
- Provide ongoing support and continuous improvement recommendations to enhance platform stability and user experience.
Required Skills and Experience:
- Strong experience as a Salesforce Technical Business Analyst
- Solid understanding of Salesforce configuration automation logic Apex concepts and Flows.
- Experience troubleshooting pipeline or workflow issues within Salesforce environments.
- Proven ability to write high-quality business requirements and collaborate closely with engineering teams.
- Strong communication skills with the ability to quickly learn complex business processes and stakeholder needs.
Preferred Skills:
- Familiarity with Agile/Scrum delivery models and stakeholder workshops.
