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Job Summary
Role Overview
We are seeking a hands on implementation engineer to configure and launch a Moodle based Learning Management System and learner dashboard for Foster Parents and Kinship Caregivers. The role will translate our Scope of Work and Functional Requirements into a production ready solution working closely with IT the Training Team (admins) and business stake holders. The environment will be state managed Docker/Kubernetes with strict requirements for security (MFA TLS) accessibility (ADA Title II / WCAG 2.1 AA) non functional performance and operational runbooks.
We are seeking a hands on implementation engineer to configure and launch a Moodle based Learning Management System and learner dashboard for Foster Parents and Kinship Caregivers. The role will translate our Scope of Work and Functional Requirements into a production ready solution working closely with IT the Training Team (admins) and business stake holders. The environment will be state managed Docker/Kubernetes with strict requirements for security (MFA TLS) accessibility (ADA Title II / WCAG 2.1 AA) non functional performance and operational runbooks.
- Location: Boise Idaho (hybrid/remote acceptable; onsite for key milestones as needed)
- Start: As soon as practicable
- Engagement: Staff augmentation (full time during build & launch)
Key Responsibilities
- Moodle Configuration & Theming
- Configure Moodle LTS core and required plugins to support SCORM 1.2 Captivate modules and MP4 video delivery.
- Implement learner dashboard UX (cards/tiles circular progress indicators resume/recommended learning DHW branding) responsive for desktop/tablet/mobile.
- Learning Structure & Logic
- Set up Tiers Development Pathways Trainings Badges and tier gating (Tier 2/3 unlock after Tier 1 completion).
- Auto assign Pre Licensing/Tier 1 to new users; provide open catalog fallback if needed.
- ILT (Instructor Led Training) Features
- Configure optional online registration waitlists capacity limits session calendars and region/virtual filters.
- Enable roster upload and completion recording; (attendance tools preferred manual acceptable).
- Notifications & Communications
- Implement email in app alerts for assignment reminder overdue (7 day cadence) completion approval/denial.
- Reporting & Transcripts
- Deliver reports per user course date range development pathway and a list of all who completed the Pre Licensing/Tier 1 suite.
- Configure DHW branded transcripts; enable external certificate uploads; surface attempt counts to admins.
- Versioning & Retirement
- Enforce completions by course version; archive retired courses (hidden from learners); retain certificate access.
- Security Accessibility and Compliance
- Enforce username/password auth with MFA for admins/state employees; ensure HTTPS/TLS password policy session timeouts and immutable audit logs.
- Guide course/content owners on captions transcripts alt text keyboard navigation; support ADA Title II / WCAG 2.1 AA conformance and testing.
- Hosting & Operations (State Managed Docker/Kubernetes)
- Collaborate with IT ops to deploy Moodle in Docker/K8s; document backups (daily incrementals) DR (RPO 24h / RTO 8h) monitoring/logging patching cadence and promotion across DEV/TEST/UAT/PROD.
- Size for bulk assignment up to 6000 users; meet performance targets (e.g. page render < 2s P95 catalog/search < 3s P95).
- Admin Enablement & Knowledge Transfer
- Train Training Team admins ( 10) on content management enrollment ILT sessions reporting transcripts and operational procedures.
- Provide clear runbooks and admin documentation; support UAT and go live cutover.
Skills & Experience:
Must Have
Must Have
- Moodle administration/configuration experience (production deployments) including SCORM 1.2 and video delivery.
- Proven implementation of learning paths / pathways badges tier gating and role based permissions.
- Hands on with notifications (email/in app) reporting transcripts and certificates in Moodle.
- Strong security fundamentals: MFA TLS/HTTPS password policy session management and audit logging.
- Practical knowledge of accessibility (ADA Title II context; WCAG 2.1 AA) and content remediation best practices (captions transcripts alt text keyboard navigation).
- Experience working in Docker/Kubernetes environments; collaboration with IT ops for backups DR monitoring patching and environment promotion.
- Ability to write clear technical documentation/runbooks and conduct admin training.
- Excellent communication and stakeholder coordination skills (IT business Training Team).
Nice to Have
- PHP/MariaDB/Postgres familiarity for Moodle stack; Linux administration basics.
- Experience configuring ILT features (registration waitlists capacity calendar region/virtual) and roster/attendance workflows.
- Experience delivering solutions in public sector or regulated environments.
- Exposure to performance tuning for low bandwidth users and responsive UX on mobile/tablet.
- Familiarity with REST/webhooks to prepare for future portal integration (out of scope for Phase 1).
| Skill | Required / Desired | Amount | of Experience |
| Moodle LMS Configuration & Administration (SCORM 1.2 Learning Paths Roles/Permissions) | Required | 3 | Years |
| LMS Course Delivery & Reporting (SCORM packages ILT setup transcripts certificates) | Required | 3 | Years |
| Notifications & Workflow Configuration (email in-app alerts reminder/overdue logic) | Required | 2 | Years |
| Security & Compliance (MFA setup TLS/HTTPS audit logging WCAG 2.1 AA accessibility) | Required | 2 | Years |
| Docker/Kubernetes Collaboration for Application Deployment (state-managed hosting integration) | Required | 1 | Years |
| Postgres or SQL Server Database Experience (queries schema understanding backup mgmt understanding performance basics) | Highly desired | 2 | Years |
