Senior Associate, Revenue Operations, SG

About Airwallex

Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software we empower over 200000 businesses worldwide including Brex Rippling Navan Qantas SHEIN and many more with fully integrated solutions to manage everything from business accounts payments spend management and treasury to embedded finance at a global scale.

Proudly founded in Melbourne we have a team of over 2000 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$8 billion and backed by world-leading investors including T. Rowe Price Visa Mastercard Robinhood Ventures Sequoia Salesforce Ventures DST Global and Lone Pine Capital Airwallex is leading the charge in building the global payments and financial platform of the future. If youre ready to do the most ambitious work of your career join us.

Attributes We Value

We hire successful builders with founder-like energy who want real impact accelerated learning and true ownership. You bring strong role-related expertise and sharp thinking and youre motivated by our mission and operating principles. You move fast with good judgment dig deep with curiosity and make decisions from first principles balancing speed and rigor.

Youre humble and collaborative; turn zerotoone ideas into real products and you get stuff done end-to-end. You use AI to work smarter and solve problems faster. Here youll tackle complex highvisibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you lets build whats next.

Key Responsibilities
1. Account Handover Management
- Streamline and maintain the account handover process between Field/Mid-Market Business Development (BD) Customer Success Managers (CSMs) and Account Managers (AMs).
- Conduct quality checks to ensure smooth execution of account transitions.
- Maintain and update account handover documentation and workflows.

2. Sales Incentives Management
- Perform data cleansing and analysis to support the design and execution of sales incentive programs for the SME team.
- Communicate incentive structures and updates to Field/Mid Market Account Executives (AEs).
- Monitor and report on the effectiveness of incentive programs.

3. Incentives Design and Documentation
- Develop and maintain streamlined documentation for incentive schemes to ensure clear communication across teams.
- Collaborate with cross-functional teams to design and implement incentive programs that align with business goals.

4. Client-Facing Materials Preparation
- Prepare and update client-facing materials including presentations proposals and reports to support the sales team.

Qualifications
- Bachelors degree or higher from a reputable university.
- 3 years of experience in sales operations revenue operations or a related field.
- Experience in a large-scale technology or financial services company is highly preferred.

Skills
- Strong analytical and data analysis skills with proficiency in tools such as Excel SQL or BI tools (e.g. Tableau Power BI).
- Excellent communication and collaboration skills with the ability to work effectively across teams.
- Detail-oriented with strong organizational and project management skills.
- Familiarity with CRM systems (e.g. Salesforce) and sales enablement tools.

Applicant Safety Policy: Fraud and Third-Party Recruiters

To protect you from recruitment scams please be aware that Airwallex will not ask for bank details sensitive ID numbers (i.e. passport) or any form of payment during the application or interview process. All official communication will come from an @ email address. Please apply only through or our official LinkedIn page.

Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition regardless of any other provision to the contrary.

Equal opportunity

Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit qualifications competence and talent. We dont regard color religion race national origin sexual orientation ancestry citizenship sex marital or family status disability gender or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation please let us know.

Required Experience:

Senior IC