Client Success Managers
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Job Location:
New York City, NY - USA
Monthly Salary:
Not Disclosed
Posted on:
6 hours ago
Vacancies:
1 Vacancy
Job Summary
Join a fast-growing venture-backed B2B fintech startup as a Client Success Manager and play a key role in helping founders navigate company wind-downs with clarity and confidence. This is a hands-on high-impact role where success is measured by speed accuracy and client trustnot sales quotas.
What Youll Do:
- Manage a portfolio of clients through the full wind-down lifecycle
- Serve as the first point of contact via phone email and ticketing systems
- Execute operational tasks like regulatory filings asset transfers and capital distributions
- Guide clients step-by-step through complex processes with empathy and precision
- Collaborate cross-functionally to improve workflows and client experience
What Were Looking For:
- 26 years in client success operations project management or support
- Highly organized with strong attention to detail
- Confident communicator who thrives in fast-paced ambiguous environments
- Ability to manage multiple deadlines and complex projects
- Startup experience preferred
Why Join:
- Be an early team member in a scaling company
- Real ownership and impact from day one
- Clear path to senior and leadership roles
If youre driven detail-oriented and motivated to help founders through critical transitions we want to hear from you.
