Senior Associate Technical Account Manager
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Job Location:
Monthly Salary:
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
Job Description:
Were looking for a Senior Associate Technical Account Manager (TAM) to join our Technical Customer Operations Team in Milan. If you are excited to work closely with some of the biggest companies in the world and in a high profile position such as that of a Technical Account Manager where you are the main technical go-to person then the TAM role at IAS is the place for you!
Acting as the main technical point of contact you will address any internal or external questions and issues that arise from our integrated clients (including end-users of the platforms) or escalate appropriately when necessary. On a daily basis you should be able to quickly troubleshoot any technical issues pinpoint the technical problem and provide a solution and escalate to tier 2 support and/or product teams only when necessary. We are looking for critical thinkers who are keen to ensure our customers succeed!
Internally you will also be relied upon heavily by all departments to provide in-depth updates and insights on the clients from a technology perspective working closely with all departments such as Product Engineering Product Marketing Legal Pricing Technical Support etc. Once ramped you will also provide our most premium customers with dedicated technical support.
You should apply if you have most of this:
2 years working in a technical account/relationship management/client-facing role
Proficiency in JavaScript SQL HTML and data analysis with proven experience applying these skills to troubleshoot optimise and drive performance insights
Hands-on experience working with ad serving tags including implementation troubleshooting and validation across different environments and browsers
Proven experience working with APIs and SDKs
Critical thinking and analytical problem-solver with structured reasoning
Proven experience working with 3rd party advertising technology companies
Experience working with publishers and publisher ad servers
Knowledge of the ad tech ecosystem programmatic advertising its players and how it all works
Strong communication skills; written verbal and listening skills
Fluent English and Italian is required
About Integral Ad Science:
Integral Ad Science (IAS) is a leading global media measurement and optimization platform that delivers the industrys most actionable data to drive superior results for the worlds largest advertisers publishers and media platforms. IASs software provides comprehensive and enriched data that ensures ads are seen by real people in safe and suitable environments while improving return on ad spend for advertisers and yield for publishers. Our mission is to be the global benchmark for trust and transparency in digital media quality. For more information visit .
Equal Opportunity Employer:
IAS is an equal opportunity employer committed to our diversity and inclusiveness. We will consider all qualified applicants without regard to race color nationality gender gender identity or expression sexual orientation religion disability or age. We strongly encourage women people of color members of the LGBTQIA community people with disabilities and veterans to apply.
California Applicant Pre-Collection Notice:
We collect personal information (PI) from you in connection with your application for employment or engagement with IAS including the following categories of PI: identifiers personal records commercial information professional or employment or engagement information non-public education records and inferences drawn from your PI. We collect your PI for our purposes including performing services and operations related to your potential employment or engagement. For additional details or if you have questions contact us at
Attention agency/3rd party recruiters: IAS does not accept any unsolicited resumes or candidate profiles. If you are interested in becoming an IAS recruiting partner please send an email introducing your company to We will get back to you if theres interest in a partnership.
#LI-HybridRequired Experience:
Manager
Key Skills
- JSP
- Lever
- Oracle EBS
- PaaS
- Service-Oriented Architecture
- Business requirements
- Jdbc
- XML
- Microservices
- Cloud Development
- ERP Systems
- Oracle
About Company
Integral Ad Science delivers the industry’s most actionable data to drive superior results for the world’s largest advertisers, publishers, and platforms.
