Field Technician II
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Job Location:
Knoxville, TN - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Knowledge and Skill Requirements:
- Strong mechanical and electrical troubleshooting skills on heavy machinery.
- Ability to read and interpret technical manuals schematics and diagrams.
- Proficiency with diagnostic tools and software.
- Excellent problem-solving and time-management abilities.
- Strong communication skills for interacting with customers and internal teams.
Preferred Qualification(s):
- Caterpillar equipment experience.
- Familiarity with hydraulic electrical and powertrain systems.
- CDL license or ability to obtain one.
Education Requirements:
- High school diploma or equivalent required.
- Technical certification or associate degree in Diesel Technology or related field preferred.
Essential Job Functions:
- Perform on-site diagnostics and repairs on heavy equipment.
- Conduct preventive maintenance and inspections.
- Document all service work accurately in company systems.
- Communicate repair status and recommendations to customers.
- Maintain company service vehicle and tools in good condition.
- Adhere to all safety and environmental regulations.
Leadership Responsibilities:
- No direct supervisory duties; may mentor junior technicians as needed.
Preferred Experience and Skills:
- 3 years of experience in heavy equipment repair or field service.
- Strong knowledge of Caterpillar or similar machinery.
- Ability to work independently in remote locations.
Physical and Mental Requirements:
- Ability to lift up to 75 lbs and work in various outdoor conditions.
- Comfortable working in confined spaces and at heights.
- Mental focus for troubleshooting complex systems under time constraints.
Work Environment:
- Primarily field-based with exposure to varying weather conditions.
- Frequent travel to customer sites within assigned territory.
- Standard business hours with occasional overtime and on-call duties.
Most work is conducted in a comfortable office environment but exposure to site conditions may also occur. Personal protective equipment must be worn in areas as required. Although the work usually is not considered inherently dangerous employees must be careful while performing onsite services.
This job description is not intended to be all-inclusive and the employee will also perform other reasonably related business duties as assigned by immediate supervisor and other management as required. Stowers Machinery Corporation reserves the right to revise or change duties as the need arises. This job description does not constitute a written or implied contract of employment.
Required Experience:
IC
Key Skills
- Computer Hardware
- Customer Service
- Hand Tools
- Computer Networking
- Field Service
- POS
- Windows
- Mechanical Knowledge
- Service Technician Experience
- Merchandising
- Project Coordination
- Troubleshooting
About Company
Stowers Cat provides new, used, & rental equipment to Eastern Tennessee. Learn more about how we can help you get the job done with quality Cat equipment!
