Service Delivery Data Administrator
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Monthly Salary:
Posted on:
3 days ago
Vacancies:
1 Vacancy
Job Summary
Closing Date
Job Title: Service Delivery Data Administrator
Location: Hampshire/Sussex
Contract Type: Permanent
Hours: 37
Salary: Up to 32200 depending on skills and experience
About the role:
To report into the Senior Service Delivery Manager The Data Administrator is responsible for managing validating and reporting data related to the wastewater service delivery function. By ensuring accurate and up-to-date records of reactive contractor works youll support operational excellence and provide data-driven insights to improve processes
What you will be responsible for:
Data Management (40%)
- Maintain and validate accurate records of all reactive wastewater works.
- Input and update data related to contractor performance SLAs and work orders.
- Monitor data for discrepancies and collaborate with the team to resolve issues.
- Maintaining data standards including adherence to the Data Protection Act
Reporting & Analysis (30%)
- Generate and distribute regular Work-in-Progress (WIP) reports for internal and external stakeholders.
- Analyse performance metrics to identify trends and opportunities for improvement.
- Provide actionable insights to the Senior Service Delivery Manager to enhance service delivery.
Process Optimisation (15%)
- Evaluate inefficiencies within the reactive supply chain.
- Collaborate with cross-functional teams to implement improvements.
- Lead initiatives to enhance service delivery workflows.
- Assistance with acceptance testing and error reporting on new applications
Stakeholder Collaboration (15%)
- Work closely with the Delivery Managers Engineers and contractors to ensure data consistency.
- Support operational decision-making with accurate and timely data.
- Act as the point of contact for data-related queries within the service delivery team.
Incident Resolution (10%)
- Manage and optimise data tracking systems and tools used in wastewater operations.
- Develop and enforce data entry standards and best practices across the team.
What youll bring to the role:
Essential
- Proficiency in data management tools such as Microsoft Excel Power BI or similar systems.
- Strong analytical skills and attention to detail.
- Experience in creating reports and managing large data sets.
- Excellent communication skills both written and verbal.
Desirable
- Experience in wastewater utilities or service delivery operations.
- Knowledge of reactive process requirements
Southern Water is at the forefront of transforming Britains water industry investing significantly to enhance resilience sustainability and service excellence. With 7.8bn planned investment for 2025-30 this is an unparalleled opportunity to join a business committed to delivering a generational shift in the way water services are managed.
You will be joining at a time of significant change working alongside a highly skilled leadership team with a clear vision for the future. We offer an environment where senior professionals can make a meaningful impact influence major strategic decisions and drive long-term value creation
Your potential matters more than a perfect checklist. If this role excites you and you believe you can make an impact we want to hear from you! Skills can be learnedpassion drive and fresh perspectives are what truly set candidates apart. Dont hesitatetake the leap and apply!
If this role isnt quite what youre looking for but are keen to be contacted about opportunities at Southern Water you can register your details here: Introduce Yourself (- Introduce Yourself)
Our Commitment to Diversity:
We welcome applicants from all backgrounds identities and experiences. We do not discriminate based on race ethnicity gender sexual orientation age disability religion or any other protected characteristic. If you need reasonable adjustments during the recruitment process please let us know.
Additional information:
In line with Southern Waters security requirements successful candidates will be required to provide evidence of their identity eligibility to work in the UK criminal record check (DBS) and verification of their employment and/or education history for the past three years.
Appointment to this role is subject to the successful completion of all preemployment checks including security vetting.
Please note that if a candidate does not meet the required security standards or fails to pass the vetting process Southern Water reserves the right to withdraw the offer of employment.
Some positions may also require higher levels of security vetting which may involve providing additional documentation.
Required Experience:
Unclear Seniority
Key Skills
About Company
Welcome to the Southern Water website. We provide water and wastewater services to East and West Sussex, Kent, Hampshire and the Isle of Wight.
