Customer Service

Taipei City - Taiwan

Monthly Salary: Not Disclosed

Posted on: 4 days ago

Vacancies: 1 Vacancy

Job Summary

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients. We are committed to hiring the best most talented people and empowering them to thrive grow meaningful careers and to find a place where they belong. Whether youve got deep experience in commercial real estate skilled trades or technology or youre looking to apply your relevant experience to a new industry join our team as we help shape a brighter way forward.

How We support the Whole You:

Our benefits are a good reason to come to JLL.

We are committed to hiring the best most talented people in our industry and then empowering them with the resources and support to enhance their health financial and personal well-being. Our underlying benefits philosophy is this: be fair to our people and provide opportunities for those who take advantage of our programs and resources to lower their health costs and increase their personal and financial security.

Benefits to eligible employees include:

Group Insurance Plan
Annual Leave
Labor Insurance
National Health Insurance
Employee Welfare Committee
Employee Assistance Programme (EAP)

About the role:

As a Customer Service you will play a key role within the service team you are the first point of contact for all incoming calls from clients employees and the general public. Ensuring the experience provided is seamless welcoming professional aligned to the highest standards required by JLL and our client is paramount.

What this job involves:

Manage the telephone console receive and divert incoming calls

Receive greet guide visitors including co-ordination with employees

Responsible for maintaining telephone registers

Responsible for maintenance and upkeep of the front office/ reception area clean and presentable at all times

Administer meeting and conference room bookings

Distribute of internal and external mails throughout the office and coordinate with courier companies to handle outbound mails and parcels

Monitoring and ensure pantries and mailroom are clean and tidy

Maintain records for office supplies and services order expenses and assist in invoice processing

Co-ordinate the printing of business cards

Responsiblefor ensuring availability of magazines/ brochures and directory signage

Provide a Helpdesk service maintain Helpdesk Tracker and escalate calls to the Facilities Manager depending on urgency

Provide assistance in general administrative activities and any other duties as assigned by

Co-ordinate and assist with local office events

Contribute information of inclusion in the Monthly Report submitted to

Utilizethe systems of to effectively manage contractors and report on their performance

Ensure compliance of regulations / requirements of management

Interested An ideal candidate would need to have the following qualifications

Diploma or above with relevant experience

Certificate in Secretarial Business Studies or equivalent

Computer literacy is a definite pre-requisite

Good command of English and Chinese

If this job description resonates with you we encourage you to apply even if you dont meet all the requirements. Were interested in getting to know you and what you bring to the table!

About JLL

Were JLLa leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102000 individuals around the world who help real estate owners occupiers and investors achieve their business ambitions. As a global Fortune 500 company we also have an inherent responsibility to drive sustainability and corporate social responsibility. Thats why were committed to our purpose to shape the future of real estate for a better world. Were using the most advanced technology to create rewarding opportunities amazing spaces and sustainable real estate solutions for our clients our people and our communities.

Our core values of teamwork ethics and excellence are also fundamental to everything we do and were honoured to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed valued and empowered to achieve our full potential is important to who we are today and where were headed in the future. And we know that unique backgrounds experiences and perspectives help us think bigger spark innovation and succeed together.

Location:

On-site Taipei Taiwan China

If this job description resonates with you we encourage you to apply even if you dont meet all of the requirements. Were interested in getting to know you and what you bring to the table!

At JLL we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities we analyze your application for relevant skills experiences and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role yourepursuing.

JLL Privacy Notice

Jones Lang LaSalle (JLL) together with its subsidiaries and affiliates is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLLs recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process including the online application and/or overall selection process you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

JLL empowers you to shape a brighter way.Our people at JLL are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients. We are committed to hiring the best most talented people and empowering them to thrive grow meaningful career...