Individual Giving Officer

Edinburgh - UK

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

Description

Starting salary: 34721 per year
Contract type:Permanent
Grade:3
Location:Longmore House Edinburgh (with hybrid working)
Working Hours:35 hours per week
Interviews:To be held in person in Longmore House on 16^th and 17^th April 2026.

This is a new role to build on our work to enable donations across our visited sites via the website and to become ready for appeals to a wider role is within the Fundraising Team within External Relations and Partnerships Directorate and collaborating with colleagues across the Marketing and Engagement Directorate and Operations teams.

For more information about the post and information about the team please access the full job description for this post. Please note that if you dont have Office 365 installed on your device this can be opened using your browser.

Benefits of joining us at Historic Environment Scotland

Enrolment onto a Civil Service Pension scheme 28% employer contribution
25 days annual leave pro-rata (increasing to 30 days after 3 years) 11.5 public holidays
Reimbursement for relevant professional subscriptions
Support for further education and personal development
Study leave for work related courses
Flexible working hours (where appropriate)
Free entry to all of our properties (with up to three guests)
Free entry to English Heritage Manx and Cadw properties

Key Responsibilities of this role

Planning and delivering an increase in individual giving from site-based donations web based donations and future appeals
Collaborating with colleagues in Marketing Membership Communications and Operations to develop messaging and collateral.
Providing operational support for our delivery partners across the organisation ensuring compliance with relevant policies and procedures
Developing protocols and procedures to ensure compliant and smooth operations for individual giving including regular reporting of income to stakeholders
Assessing donor and prospect data to support the donor journey to legacy and major donor programmes
Reaching out to donors to ensure full understanding of their needs expectations and service standards and to conduct donor research where necessary
Support training to ensure that site-based teams have the tools and strategies needed to expand fundraising
Working with new suppliers to look at innovative solutions such as donation points that will meet the needs of our complex sites inform donors and securely process donations
Contributing to the development of new products for donors informed by donor data and good practice elsewhere

Key requirements of the role:

In order for you to be successful in this post we will be looking for you to submit a cover letter which addresses how you can meet each of the essential and desirable criteria (in up to 1200 words) using examples of where you have demonstrated these criteria previously. Please ensure that you provide real life examples for each of the criteria to be considered for this post. You can use examples of how you have met this criteria from your work life home life education or volunteer experience.Please read ourCV and Cover Letter Guidancefirst before completing as you will only be eligible for selection if you use examples of how you meet the essential and desirable criteria.

Essential:

Experience in individual giving fundraising or marketing within a tourism or charitable organisation and a willingness to be/become a member of the Chartered Institute of Fundraising
Experience of using prospect and donor/customer data in compliance with regulations
Experience of working with suppliers and internal stakeholders
Knowledge and experience of using CRM/database systems for customer/donor data
Knowledge of financial processes used to ensure excellent stewardship of donated funds/payments
Excellent communication skills both verbal and in writing for use as web-based content
Able to build and maintain constructive working relationships with other teams and groups internally and externally
A driving licence valid in the UK and willing to travel throughout Scotland to reach our rural and more central sites (pool cars and safe working practice policies apply)

Find out more aboutdesirableskills and experience in our full job description.

We are dedicated to building a workforce which is reflective of diversity within Scotland. We warmly welcome applications from candidates of all backgrounds regardless of age race gender or gender identity religious beliefs marital status sexual orientation disability or support of our Gaelic Language Plan we welcome applications from Gaelic speakers.

We want every candidate to have the best chance to succeed during the recruitment process. If you require your application in an alternative format please reach out to us via email ator call our Head Office at 0 and speak to a member of our People Team.

Please note that at this time we are unfortunately unable to provide sponsorship as part of the recruitment process therefore you must have current right to work in the UK to be considered for a post.

To submit your application online please read our How to Apply followed by Apply Now button to begin your application.

Required Experience:

Unclear Seniority

DescriptionStarting salary: 34721 per yearContract type:PermanentGrade:3Location:Longmore House Edinburgh (with hybrid working)Working Hours:35 hours per weekInterviews:To be held in person in Longmore House on 16th and 17th April 2026.This is a new role to build on our work to enable donations acro...