Guest Services Ambassador

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients. We are committed to hiring the best most talented people and empowering them to thrive grow meaningful careers and to find a place where they belong. Whether youve got deep experience in commercial real estate skilled trades or technology or youre looking to apply your relevant experience to a new industry join our team as we help shape a brighter way forward.

What this job involves

The Guest Services Ambassador plays a pivotal role in providing authentic service experiences that bonds the relationship between JLL our client and their guests. As the first point of contact at Reception they are responsible for welcoming employees and visitors with genuine hospitality and thoughtful services.

Guest Services Ambassadors maintain smooth operations by providing client visitor and administrative support and execution of duties to the highest standards.

This role is based on site for a local client on Queen St Brisbane.

What this job involves

• Create a comfortable welcoming and hospitable experience for employees and their guests

• Provide access passes to employees and visitors in accordance to process

• Manage the booking setting and refreshing of client meeting and event spaces

• Liaise with technology team to ensure that all AV/VC equipment is operational undertaking training to provide client support as needed

• Conduct regular floor walks to ensure that required standards are maintained

• Handle internal & external calls and correspondence

• Maintain audit and allocat epersonal lockers via our locker management system

• Assist in work order creation and management via Corrigo

• Plan experiences and community events within the office that unite people and inject fu into the workplace working closely with the client Events team

Sound like the job you are looking for Before you apply its also worth knowing what we are looking for:

• Experience working in customer facing roles within Hospitality Corporate or a related industry

• High level of communication and interpersonal skills

• Ability to meet tight schedules and deliver high quality work

• Proficiency with MS Word Excel and PowerPoint

What can you expect from us
Youll join an inclusive culture one where the best inspire the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sightand imagine where JLL can take you...

As an organisation we dont just accept that we are a place of many different people but we embrace it we celebrate it and we proactively support the needs that difference brings. JLL is committed to equal opportunity regardless of race gender age sexual orientation or disability and that is why for more than a decade we continue to rank among the Worlds Most Ethical Companies.


Apply today!
Interested candidates please apply following the link below-quoting job reference number ECREQ492100.

Location:

If this job description resonates with you we encourage you to apply even if you dont meet all of the requirements. Were interested in getting to know you and what you bring to the table!

At JLL we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities we analyze your application for relevant skills experiences and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role yourepursuing.

JLL Privacy Notice

Jones Lang LaSalle (JLL) together with its subsidiaries and affiliates is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLLs recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process including the online application and/or overall selection process you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.