The Senior Sales Operations Analyst Lease Administration supports the execution and administration of postsignature lease agreements by ensuring contract terms are accurately captured configured and maintained across contract and revenue systems. The position partners closely with Finance and internal stakeholders to validate key lease details support billing and revenue accuracy and resolve standard contract inquiries or discrepancies.
RESPONSIBILITIES other duties may be assigned.
Execute postsignature contract setup for leases amendments and renewals
Abstract executed contract terms and maintain accurate records in Icertis CLM
Configure contracts pricing schedules escalations and billing triggers in Salesforce Revenue Cloud
Validate key terms including lease term commencement power capacity pricing and escalations
Partner with Finance to support billing setup accruals and revenue accuracy
Respond to internal inquiries related to executed lease terms
Identify contract discrepancies and escalate issues as needed
Works on standard to moderately complex data center or real estate leases
Operates within defined processes and controls
Limited decisionmaking authority; escalates nonstandard issues
Supports a defined portfolio or region
BASIC QUALIFICATIONS
Bachelors degree or relevant work experience
35 years in Lease Administration Sales Ops Deal Desk or Revenue Ops Knowledge of Microsoft Office Suite
CRM or equivalent CRM system experience is a plus
Proven customer-facing administrative support multitasking and time management skills
PREFERRED QUALIFICATIONS
Prior experience in a data center and/or IT environment
Working knowledge of Icertis CLM and Salesforce Revenue Cloud
Strong attention to detail and contract accuracy
Developing understanding of data center lease constructs
KNOWLEDGE SKILLS AND ABILITIES
Positive can-do attitude.
Excellent interpersonal written and verbal communication skills.
Strong analytical and problem-solving skills well organized with solid attention to detail.
Results orientation and attention to timely and accurate completion of daily work requirements.
Ability to multi-task work under pressure and meet deadlines.
Demonstrated ability to interact constructively with individuals at all levels within the organization and to work in a team environment.
TOTAL REWARDS
This role is also eligible for a competitive benefits package that includes: medical dental vision life and disability insurance; 401(k) retirement plan; flexible spending and HSA accounts; paid holidays; paid time off; paid volunteer days; employee assistance program; tuition assistance; parental leave; military leave assistance; QTS scholarship for dependents; wellness program and other company benefits.
This position is Bonus eligible.
#LI-LS1
We conform to all the laws statutes and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women minorities individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion gender sexual orientation gender identity or national origin age disability status Genetic Information & Testing Family & Medical Leave protected veteran status or any other characteristic protected by law. We prohibit retaliation against individuals who bring forth any complaint orally or in writing to the employer or the government or against any individuals who assist or participate in the investigation of any complaint or discrimination claim.
The Know Your Rights Poster is included here:
The pay transparency policy is available here:
Pay Transparency Nondiscrimination Poster-Formatted
QTS is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process please send an e-mail to and let us know the nature of your request and your contact information.
Required Experience:
Senior IC
QTS Realty Trust, LLC is a leading provider of data center solutions across a diverse footprint spanning more than 9 million square feet of owned mega scale data center space within North America and Europe. Through it's software-defined technology platform, QTS is able to deliver sec ... View more