Senior Director of Solution Engineering, Enterprise

What youll do as Senior Director of Solution Engineering Enterprise

The Pre-Sales Solution Engineering organization is responsible for the technical sale of the Cloudflare solution portfolio ensuring maximal business value fit-for-purpose solution design and adoption roadmap for our customers. Solution Engineering is made up of individuals from a wide range of backgrounds - from Financial Consulting to Product Management Customer Support to Software Engineering and we are serious about building a diverse experienced and curious team.

Reporting to the Vice President of Pre-Sales Solution Engineering you will own the performance and development of the Solution Engineering organization for US Enterprise Team with accountability for Execution Operational Diligence Growth and Scale.

Specifically we are looking for you to:

• Build and lead your organization with clarity authority and empathy. Create an environment of psychological safety where collaboration is expected and encouraged and where innovation and creativity thrives.
• Drive a customer centric culture and engage directly with strategic clients to help close & scale opportunities while building relationships with the client.
• Articulate and demonstrate the execution of the regional vision and strategy. Foster team collaboration and keep us moving forwards cohesively.
• Build a leadership team who care first and foremost about the customer coaching and developing their people. Be creative and bespoke in your approach with a high focus on individual connections.
• Exemplify and support the navigation of technical sales and the building of critical relationships including executive sponsorship of large enterprise customers.
• Represent Solution Engineering locally and globally building relationships with key business partners and stakeholders. This will include Sales Leadership Product Support Engineering Legal Special Projects and more! Use these relationships to ensure the success of Cloudflare and our Customers.
• Help build out goals for each team member detailing their respective career path areas of improvement and help drive the right behavior while motivating and energizing the team.
• Conduct 1:1 as well as team meetings to ensure progress and remain proactive on opportunities and team situations.
• Represent and Evangelize Cloudflare externally at Developer Community Technology Cybersecurity and Industry focused events with thought leadership and expertise.
• Be the voice of your customers in your region - you will understand the nuanced requirements of the countries and markets that make up your region and you will need to represent them to ensure their needs are met.

We know that the ideal candidate may not have all of the above skills on Day 1 and were committed to developing and investing in the right person for the role.

What Makes Cloudflare Special

Were not just a highly ambitious large-scale technology company. Were a highly ambitious large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo: Since 2014 weve equipped more than 2400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work technology already used by Cloudflares enterprise customers--at no cost.

Athenian Project: In 2017 we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free so that their constituents have access to election information and voter registration. Since the project weve provided services to more than 425 local government election websites in 33 states.

1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Heres the deal - we dont store client IP addresses never ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.

Sound like something youd like to be a part of Wed love to hear from you!

This position may require access to information protected under U.S. export control laws including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.

Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their or any other persons perceived or actual race color religion sex gender gender identity gender expression sexual orientation national origin ancestry citizenship age physical or mental disability medical condition family care status or any other basis protected by law. We are an AA/Veterans/Disabled Employer.

Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include but are not limited to changing the application process providing documents in an alternate format using a sign language interpreter or using specialized equipment. If you require a reasonable accommodation to apply for a job please contact us via e-mail at or via mail at 101 Townsend St. San Francisco CA 94107.