Specialist, HR Business Partner

The Senior Specialist Employee Relations is responsible for the resolution of employee relations issues such as conflicts disputes and disciplinary matters with fairness and consistency in a timely manner. This role designs standard operating protocols and benchmarks to be implemented for investigations cases and mediations to improve employee motivation. Additionally the role is a subject matter expert on matters pertaining to employee relations. The role advises leaders and consults with teams on performance management feedback mechanisms and delivery goal setting workplace conduct employee retrenchment etc. to ensure a positive work environment across the organization.

• Coordinates with multiple stakeholders to design Standard Operating Procedures and organization-wide practices around employee union and work council relations issues such as conflicts disputes and disciplinary matters with fairness and consistency in a timely manner in compliance with employment laws regulations and company policies. The role also actively participates in negotiations with employee unions for collective bargaining agreements.
• Provides advisory and consultation services on technical matters related to the resolution of cases investigations departures mediations between employees hearings litigations and related issues as per organizational practices and processes in line with the required standards as the organizations principal Subject Matter Expert on the domain.
• Designs company protocols and procedures in the domains of performance management systems including performance evaluations goal setting feedback mechanisms employee relations assessments and performance improvement plans in compliance with laws and regulations. Designs and develops feedback mechanisms for employees to share suggestions on lean process improvement initiatives and assists with associated change management initiatives.
• Designs and develops Training programs for Managers across departments on employee relations subjects such as conflict resolution dispute management complaints goal setting performance feedback delivery etc. to achieve high employee motivation morale and a positive work environment.
• Owns delivery of employee relations special projects involving the development of innovative solutions and procedures to deal with complex problems in the domains of conflict resolution case investigations dispute management employee motivation morale etc. consistent with organizational objectives and strategy. Represents the organization when dealing with regulatory bodies external consultants and vendors and other agencies and ensures that the organizations interests and objectives are supported.
• Participates in the development of long-term plans for the achievement of employee relations goals and initiatives in line with the organizations long-term business strategy objectives and financial plans ensuring optimal human resource utilization. Determines the approach for continuous improvement projects to develop solutions and improvements to initiatives and programs across the Employee lifecycle in partnership with People Analytics and Planning and other HR teams while ensuring coherence with the organizations long-term plans.
• Consults with legal compliance and other HR teams for formulating effective responses for all types of discrimination charges and complaints.
• Designs HR-specific communications and policies related to employee contracts including employment terms and conditions a code of conduct workforce retrenchment etc. as per organizational processes resulting in high employee motivation morale and reduced turnover.
• Designs standards processes and templates for the maintenance of accurate and confidential employee records and data related to employee relations matters along with the associated reports and analytics to monitor employee relations trends and identify areas for improvement or intervention.
• Demonstrates expertise in employee relations subjects such as conflict resolution dispute management complaints goal setting performance feedback delivery employee engagement etc. along with a strong understanding of related concepts and principles. Coaches and guides senior leaders on matters related to employee and labor relations.

Education:

• Bachelors Degree or Masters Degree (preferred) in Engineering or Human Resources Organizational Development or any other related discipline or commensurate work experience.

Effective oral & written communication - English & Spanish

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