Head of Real Estate
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Job Location:
Bentonville, AR - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
WALTON ENTERPRISES
POSITION SPECIFICATION
HEAD OF REAL ESTATE
POSITION SPECIFICATION
HEAD OF REAL ESTATE
Shine Associates LLC has been retained to search identify and recruit a Head of Real Estate on behalf of Walton Enterprises (Company). This position will be based in either Bentonville AR or Denver CO and report to the President.
CONFIDENTIALITY
Shine Associates LLC has been exclusively retained on this assignment. Information contained in this position specification as well as any other information concerning the Company provided or verbally discussed is confidential. All materials and discussions are to be utilized for the sole purpose of a candidates personal review of the career opportunity.
CLIENT DESCRIPTION
Walton Enterprises (WEI) supports the personal philanthropic and business activity for the Walton family. We are a family-led organization supporting multiple generations of Sam and Helen Waltons family.
HEAD OF REAL ESTATE
WEI is seeking a Head of Real Estate (HRE) who will report to the President of WEI. This leader will oversee a team that delivers exceptional end-to-end real estate and property services to the Walton family and their related entities including asset management property operations design and construction management estate management guest services facilities management hospitality and events support and security. The HRE will bring a holistic operationally oriented approachcreating a consistent personal experience while stewarding resources efficiently and aligning service delivery to family preferences.
The HRE will guide how services are delivered across the portfoliodetermining which capabilities should be provided through WEI versus third partiesand will own vendor selection contracting performance management and quality control.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The real estate portfolio includes a diversified mix of residential recreational office hospitality ranches airports manufacturing plants light commercial and charitable properties. Assets are located in Bentonville AR and across the United States.
Services within scope include property management leasing project design construction management maintenance specialized/personal services security (in coordination with WEI security leadership and/or third-party providers) event support and other logistical services defined by the family and WEI leadership.
Leadership Governance and Culture
- Lead hire develop and retain a high-performing team across the service lines; set clear expectations and build accountability.
- Serve as a player/coachable to engage in detail when needed while elevating the teams systems standards and talent.
- Build a culture of service discretion collaboration continuous improvement and efficient stewardship of resources.
- Support governance meetings across various decision-making bodies for property matters.
- Seek support for decisions across multiple constituents for property-related decisions such as budget approvals project support security recommendations capital improvements etc.
- Create and manage budgets forecasts investment pro-formas and capital planning for the portfolio; steward resources in line with family preferences and risk posture.
- Improve operating efficiency through smart staffing models vendor leverage process standardization and technologywithout compromising the service experience.
- Partner with WEI finance/accounting and risk management/insurance teams on controls reporting and risk transfer as needed.
- Own day-to-day performance of the property operations platformensuring reliable execution service standards that match family preferences and discreet family-first support.
- Translate family preferences into clear operating procedures service levels and escalation paths; ensure consistency across locations and providers.
- Establish a disciplined cadence of planning prioritization and follow-through across workstreams (operations projects leasing special services and event support).
- Integrate security considerations into property operations travel/event planning on properties and project delivery in partnership with security leadership and external partners.
- Develop and maintain a strategic real estate plan for the portfolio including lifecycle planning (renovations and capital improvements).
- Build a data-driven framework to assess needs risks options and tradeoffs; present clear recommendations that facilitate timely decision-making by the President WEI leadership and family stakeholders.
- Work to improve quality and consistency of property reporting that provides real-time visibility into portfolio activity (property operations leasing projects vendors and events support).
- Oversee the pipeline of development acquisitions renovations and construction; ensure projects are delivered on time on budget and to the expected quality.
- Lead or oversee project design and construction management across internal teams and third parties including permitting procurement scheduling and risk management.
- Run disciplined project governance: scope control change management owners representation and after-action reviews to improve future delivery.
- Own the end-to-end vendor lifecycle: requirements definition RFPs selection contracting onboarding performance management and renewal/exit decisions.
- Set clear KPIs and quality standards for vendors (property management construction trades hospitality/events support security services where applicable) and address issues quickly and professionally.
- Identify opportunities for outsourcing and cost synergies while protecting service quality and discretion.
QUALIFICATIONS SKILLS AND EXPERIENCE
WEI seeks an experienced hands-on real estate operations leader with deep familiarity in a family office (or comparable UHNW private setting). The successful candidate will be trusted by multiple constituencies adept at influencing without relying on authority and skilled at facilitating clear decisions amid competing priorities. This leader will combine strategic perspective with operational rigor and disciplined stewardship of resources.
Skills needed
- Operational focus: builds repeatable processes delivers reliably and holds teams and partners accountable.
- Stewardship mindset: efficient with resources; improves cost and service outcomes through disciplined planning and execution.
- Stakeholder agility: navigates multiple constituencies; earns trust through discretion responsiveness and follow-through.
- Influence and decision facilitation: frames options and tradeoffs; brings clarity to complex choices; persuades with judgment and data.
- Project and portfolio management: prioritizes effectively manages risk and drives results across many concurrent initiatives.
- Significant experience (typically 15 years) leading real estate and property operations for a complex multi-site portfolio with a high service expectation.
- Prior family office or UHNW private setting experience is strongly preferred with demonstrated ability to operate discreetly and build trust with principals and household teams.
- Track record overseeing mixed-use assets and the full lifecycle of property operations capital projects and vendor networks.
- Experience integrating security considerations into property operations and projects partnering effectively with security professionals and external agencies as needed.
- High integrity and confidentiality; mature judgment and steady temperament.
- Service-oriented humble and collaborative; comfortable leading through change.
- Practical solutions-first approach with a bias toward action and continuous improvement.
All offers of employment are contingent on your successful completion (where permitted by state law) of a confidentiality agreement and background addition you will need to provide proper identification verifying your eligibility to work in the United States on your first day of work.
COMPENSATION
The Company is prepared to offer a competitive compensation package.
WEI values trust mutual respect and a workplace where every associate belongs and can do their best work. They bring together talented people with different backgrounds and viewpoints support their growth and empower them to contribute meaningfully.
WEI is an equal opportunity employer committed to a workplace that is free of discrimination and harassment of any kind. All applicants receive consideration for employment without regard to race religion color national origin sex sexual orientation gender identity age veteran status genetic information or any other status protected by the laws or regulations in the locations where we operate.
Hillary Shine Principal Tim Shine Principal
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Lillian Beck Director Chandlee Gustafson Senior Associate
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Required Experience:
Director
Key Skills
- EAM
- Economics
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- Information Security
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