Client Onboarding Analyst, Transaction Tax

DuCharme McMillen & Associates

Job Location:

Indianapolis, IN - USA

Monthly Salary: Not Disclosed

Posted on: 8 hours ago

Vacancies: 1 Vacancy

Job Summary

As an employee-owned company DMA prioritizes employees. Low turnover rates and tenured teams are living proof:

2025 Great Places to Work Certified
Employee stock ownership program eligibility begins on day one of employment (ESOP contribution is targeted at 6% of your annual compensation)
Company paid parental leave
Generous time off package
Multiple benefit plans eligibility begins on day one of employment
Culturally focused on work/life balance mental health and the overall wellness of our employees

Position Summary

The Client Onboarding Analyst supports the Transaction Tax Compliance team by executing new client onboarding activities analyzing and preparing client data and ensuring seamless integration into DMAs compliance systems. This role plays a critical part in establishing the foundation for long-term client success by creating accurate data models documenting processes and coordinating with both clients and internal teams. The Implementation Analyst ensures that each implementation meets quality standards and sets clients up for efficient automated compliance processing.

Essential Duties and Responsibilities

Analyze complex client source data and develop structured data models for import into DMAs compliance systems.
Interpret and document compliance requirements including tax credits amended returns renewals notice handling expectations funding procedures and reporting schedules.
Create clear client-specific process documentation that outlines compliance workflows data expectations and operational procedures.
Set up new client profiles in all internal systems used for return preparation ensuring accurate configurations and system readiness.
Maintain proactive communication with clients throughout onboarding providing updates gathering required information and ensuring a positive client experience.
Manage the transition of clients from onboarding into production coordinating with internal teams for a seamless handoff.
Troubleshoot and resolve data-related issues identifying root causes and implementing corrective actions to ensure accurate compliance processing.
Process recurring client data feeds into DMAs tax software systems ensuring data integrity and identifying anomalies.

Non-Essential Duties and Responsibilities

Assist with online filing activities and back-end reporting as needed.
Provide support to the Production team during peak filing periods.
Perform other duties as assigned.

Education and Qualifications

Bachelors degree in Accounting Business Administration Finance or related field.
1 years of experience with DMA or in a similar implementation compliance or data-focused position.
Advanced proficiency in Microsoft Excel (pivot tables VLOOKUP/XLOOKUP data cleansing; macros preferred).
Experience with data modeling or data transformation tools preferred.
Ability to quickly learn Transaction Tax concepts and compliance software systems.
Strong verbal and written communication skills; able to explain technical concepts to non-technical audiences.
Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. This position does not qualify for employment-based sponsorship.

Work Environment & Physical Requirements

Work Schedule: Regular 40 hours/week
Travel: Less than 10%
Physical Activity:
- Prolonged periods of sitting and computer use
- Ability to hear understand and distinguish speech and sounds
- Frequent repetitive motions with hands

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The Company is an equal employment opportunity employer and is committed to providing equal employment opportunities to its applicants and employees. The Company does not discriminate in employment opportunities or practices on the basis of race color religion gender national origin citizenship age disability veteran status genetic information or any other category covered by applicable federal state or local law. This equal employment opportunity policy applies to all employment policies procedures and practices including but not limited to hiring promotion compensation training benefits work assignments discipline termination and all other terms and conditions of employment.

It is DMAs policy to make reasonable accommodations for qualified individuals with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process please contact our Human Resources team at or and choosing selection 6.

Required Experience:

As an employee-owned company DMA prioritizes employees. Low turnover rates and tenured teams are living proof:2025 Great Places to Work CertifiedEmployee stock ownership program eligibility begins on day one of employment (ESOP contribution is targeted at 6% of your annual compensation)Company paid ...