Customer Delivery Readiness Coordinator

Be visionary

Teledyne Technologies Incorporated provides enabling technologies for industrial growth markets that require advanced technology and high reliability. These markets include aerospace and defense factory automation air and water quality environmental monitoring electronics design and development oceanographic research deepwater oil and gas exploration and production medical imaging and pharmaceutical research.

We are looking for individuals who thrive on making an impact and want the excitement of being on a team that wins.

Job Description

Teledyne Marineis a group of leading-edge undersea technology companies that have been assembled by Teledyne TechnologiesIncorporated. Through acquisitions and collaboration over the past 10 years Teledyne Marine has evolved into an industry powerhousebringing the best of the best together under a single umbrella. With technologies divided into 5 core segments; Imaging Instruments Interconnect Seismic and Vehicles Teledyne Marine sales staff can address not only brand level solutions but turn-key customized systems that leverage our full range of technology. Our goal is to provide one-stop purchasing capability world-wide customer support and the technical expertise to solveour customerstoughest challenges. A Sea of Supplier.

For more information visit our website at.

Due to the type of work at the facility and certain access restrictions successful applicants must be a US Person (US Citizens US Nationals lawful permanent residents asylees or refugees).

Position Overview:

The Customer Delivery Readiness Coordinatoris responsible forensuring all documentation customer approvals and collection processes are executed accurately and on time to enabletimelyinvoicesand support healthy cash flow. This role acts as a key liaison between internal teams and customers driving compliance and efficiency across the order-to-cash cycle.

The coreobjectiveof this role is to enabletimelyinvoicing by ensuring all prerequisitesdocumentation approvals and collectionsare completed without delayand to support cash flow optimization through proactive collection efforts and compliance monitoring.

Essential Duties and Responsibilities:

• Ensuretimelycreation and submission of doc books and related documentation.

• Coordinate and track customer approvals for doc books and ATS (Authorization to Ship).

• Maintain and regularly update internal execution trackers and systems (e.g. WinMops open order reports) to reflect current project status documentation progress customer approvals and collections activity.

• Update external customer portals and tracking tools with accurate and timely information related to logistics status documentation submittals approvals (ATS) outstanding actions and collections requirements.

• Ensure consistency and alignment between internal records and customer-facing portals proactively identifying and correcting discrepancies that could impact invoicing shipment or collections.

• Support Project Managers by providing clear up-to-date visibility on documentation approval and collections status to enable timely decision-making and customer communication.

• Proactively follow up with the project managers and/or customers to prevent delays in invoicing.

• Monitor and manage collection requests ensuringtimelysubmission and follow-up.

• Maintainaccuraterecords of documentation approvals and collection status for reporting and audits.

• Identifyprocess gaps and recommend improvements to enhance efficiency and compliance.

• Escalate delays or issues to Project Management and leadership for resolution.

• Act as the point of contact for resolving bottlenecksimpactinginvoicing and cash flow.

• Develop andmaintaintools for tracking documentation approvals and collections.

• Create dashboards and reports to monitor KPIs and provide visibility to stakeholders.

Education and Experience:

• AS or AA preferred. Related work experience will be considered.

• Ideally 2-3years of experience in order-to-cash processes collections or documentation management.

• Experience working in project-driven environments or with customer-facing documentation and approvals.

• Strong understanding of ERP systems

Job Knowledge Skills and Abilities:

• Exceptional customer service and support skills.

• Highly organized.

• Ability to track KPIs manage escalations and coordinate across multiple teams.

• Technical aptitude is desired.

• Ability to work cross-functionally and manage multiple priorities

• Ability to deal effectively and tactfully with a wide variety of individuals.

• Ability to work independently in a dynamic environment; able to change direction remain flexible and respond.

• Problem solving.

• Excellent verbal & written communication skills.

• A can-do attitude.

• Proficient in MS Office Suite MS Project and the Internet.

• Ability to handle confidential information.

• Professional appearance and working demeanor.

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What can Teledyne offer YOU

A Competitive Salary & Benefits Package
Excellent Health Dental Vision
Paid Vacation Time
Paid Sick Time
Life Insurance Benefits
Paid Holidays
401(k) Eligibility
Employee Stock Purchase Plan

Fitness Challenges
Educational Tuition Reimbursement
Employee Fun Events throughout the year

Teledyne and all of our employees are committed to conducting business with the highest ethical standards. We require all employees to comply with all applicable laws regulations rules and regulatory orders. Our reputation for honesty integrity and high ethics is as important to us as our reputation for making innovative sensing solutions.

Teledyne is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or veteran status age or any other characteristic or non-merit based factor made unlawful by federal state or local laws.