Division Manager – Residential Services
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Job Location:
Baltimore, MD - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Chimes International Residential Programs
Salary: $70000 Annually
What Youll Do
ð Program & Operations Management
Oversee daily operations across multiple residential homes
Conduct regular site visits (scheduled & unannounced) to ensure compliance and quality
Monitor documentation staffing and service delivery
Coordinate admissions transfers and ongoing program implementation
ð Person-Centered Support
Lead and coordinate Individual Plan (IP) development and execution
Serve as a primary point of contact for individuals families and stakeholders
Ensure services align with individual goals and regulatory standards
Monitor behavioral and support programs to ensure effectiveness
ð¼ Leadership & Team Oversight
Supervise House Managers and indirectly oversee Direct Support Professionals.
Conduct performance evaluations and support staff development
Participate in hiring onboarding and training of staff
Lead staff meetings and ensure strong communication across teams
ðï Health Safety & Compliance
Ensure all health safety and medication records are accurate and up to date
Oversee incident reporting and follow-up in accordance with DDA and agency policies
Respond to emergencies and ensure proper documentation and communication
Maintain compliance with licensing regulatory and internal standards
ð Fiscal & Administrative Oversight
Review and approve timesheets and payroll submissions
Manage individual financial allowances and monitor expenses
Support cost-effective operations across all assigned sites
What You Bring
Bachelors degree in Human Services Psychology Social Work or related field (preferred)
2 years managing multiple residential sites
2 years of supervisory experience
Experience supporting individuals with intellectual/developmental disabilities (IDD)
Strong knowledge of regulatory compliance documentation and quality assurance
Excellent leadership communication and problem-solving skills
Valid drivers license with reliable transportation
Why Chimes
ð Mission-driven work that changes lives
ðMedical plans starting at $6.90/month (Day 1!) âï
ðDental vision life & disability insurance
ð Direct impact on residential programs and community living
âï 403(b) with employer match
ðGenerous PTO paid training
ðTuition assistance
ðReferral bonuses & recognition programs
ðGrowth opportunities within a mission-driven organization
Schedule & Expectations
Flexible schedule based on operational needs
Includes evenings weekends and on-call responsibilities
Ready to Lead with Impact
Apply today and help us create safe supportive and empowering environments for the individuals we serve.
#CMD410
Required Experience:
Manager
Key Skills
- area management
- Employee Evaluation
- Cold Calling
- Construction Experience
- Management Experience
- Profit & Loss
- Territory Management
- Restoration
- Sales Management
- Budgeting
- Leadership Experience
- Mentoring
