Amazon Web Services (AWS) Infrastructure Central Operations Team is looking for an experienced Senior Technical Program Manager with a strong operations delivery record and senior leadership experience to own and manage strategic cross-functional cross-organizational business initiatives. You will use analytical technical program management relationship building and operations management skills to drive a broad set of strategic initiatives and improvement projects. As a member of this team you will be a thought leader who will work cross-functionally to develop and implement next generation processes tools and systems. The role includes writing documents that present a clear view on operational strategy developing requirements to enhance our processes and tools and ensuring scalable solutions to support our ability to maintain and grow the AWS cloud.
AWS Infrastructure Services owns the design planning delivery and operation of all AWS global other words were the people who keep the cloud running. We support all AWS data centers and all of the servers storage networking power and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems with thousands of variables impacting the supply chain and were looking for talented people who want to help.
Youll join a diverse team of software hardware and network engineers supply chain specialists security experts operations managers and other vital roles. Youll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And youll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Key job responsibilities
- Work with business teams and process owners and be the global champion in driving new initiatives representing the logistics organization.
- Determine customer needs and drive solutions
- Program manage global initiatives Work to define processes owners data inputs dependencies decision points and key milestones. Create and own program/project plans and their prioritization and implementation.
- Identify marshal and organize resources and cooperation across departments to meet required goals.
- Solve complex issues establish standards processes and system requirements.
- Communicate project status updates to stakeholders including team members and executives. Synthesize a multitude of issues into a clear concise and focused message. Present with confidence and brevity.
- Provide visibility into any potential risks issues and blockers develop mitigation plan and own resolution.
- 5 years of technical product or program management experience
- 7 years of working directly with engineering teams experience
- 3 years of software development experience
- 5 years of technical program management working directly with software engineering teams experience
- Experience managing programs across cross functional teams building processes and coordinating release schedules
- 5 years of project management disciplines including scope schedule budget quality along with risk and critical path management experience
- Experience managing projects across cross functional teams building sustainable processes and coordinating release schedules
- Experience defining KPIs/SLAs used to drive multi-million dollar businesses and reporting to senior leadership
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit
for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at VA Herndon - 148700.00 - 201200.00 USD annually
USA WA Seattle - 148700.00 - 201200.00 USD annually