Critical Environments Operator IV

Dallas, IA - USA

Monthly Salary: Not Disclosed

Posted on: 3 hours ago

Vacancies: 1 Vacancy

Job Summary

Position: Critical Environments Operator IV

Location: Dallas TX

Type: 6-12 Months Contract

Under the direction of the Sr Facility Manager this role works as a team member in an Operations & Maintenance organization that provides a variety of O&M services within a 24/7/365 environment. Provides duties with constant awareness of the need to preserve the reliability of the critical load. Also provides operational support for building systems of other facilities as assigned. Responsible for carrying out maintenance and operations by performing the following duties personally or as a team member in a Data Center Operations & Maintenance environment.

Role Summary

The Senior Data Center Operations Technician is responsible for supporting the operations maintenance and client service functions of critical facility infrastructure. This role combines hands-on technical expertise across electrical mechanical and IT systems ensuring high availability rapid issue resolution and safe execution of all maintenance and operational activities.

Key Responsibilities

Operations & Maintenance

Execute and support the Operations & Maintenance (O&M) program for data center and assigned facility spaces
Follow and enforce SOPs MOPs EOPs and MMRs for all operational activities
Utilize the CMMS system to track preventive maintenance reactive work orders and labor hours and guide others in its use
Respond to building system alarms prioritizing protection of critical load minimizing system impact and supporting root cause analysis
Perform critical switching lockout/tagout (LOTO) and safe work setup for maintenance and vendor activities

Technical Support (Facilities & IT)

Act as Smart Hands and Feet for client requests and on-site support
Perform Level 1 support on Windows servers including:
- Initial troubleshooting
- Reboots
- Hardware replacement
- New customer setup
Install and configure customer infrastructure including cabinets cages cross-connects and cabling
Troubleshoot and certify fiber and copper cabling ensuring end-to-end circuit integrity
Build and maintain circuits within network management systems perform audits and support special projects

Vendor & Contractor Coordination

Coordinate with vendors and contractors to ensure safe compliant and efficient execution of maintenance and project work
Manage site access escorting and ensure adherence to safety procedures including LOTO and site protocols
Provide input on equipment evaluations and contractor scopes of work

Logistics & Inventory

Support management of tools materials and cabling inventory
Assist in maintaining availability of required equipment for operations and installations

Safety & Compliance

Ensure compliance with all company client and regulatory requirements including EHS standards
Maintain high standards of workmanship safety practices and operational discipline
Identify and report potential risks or operational issues
Participate in ongoing technical training and development

Additional Responsibilities

Maintain understanding of building operations and client requirements
Support documentation reporting and system tracking activities
Be available for 24/7/365 on-call and emergency response support including extended hours during critical events

Qualification & Experience

Journeyman-level skills in Electrical Mechanical or HVAC/R disciplines (via degree certification or equivalent experience)
7 10 years of experience in data center operations facility maintenance or building engineering in Tier II IV environments
Experience with:
- CMMS systems and work order management
- Vendor and subcontractor coordination
- KPI tracking and reporting
- Capacity planning
Strong knowledge of copper and fiber termination methods
Ability to use diagnostic tools test equipment and maintenance best practices
Ability to troubleshoot systems through equipment interfaces and stabilize operations until OEM support arrives
Strong commitment to customer service teamwork and accountability
Excellent communication problem-solving and decision-making skills

Preferred:

Knowledge of fiber testing (reflectance dB loss circuit validation)
Familiarity with Visio AutoCAD and ITIL frameworks
Ability to manage multiple priorities in a fast-paced environment
Proficiency in Microsoft Office (Word Excel)
Ability to quickly learn and adapt to new systems and technologies

Certifications

Not required (relevant technical certifications are a plus)

Thank you.

Naveen Samilla
Momento USA

Note: Momento USA is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex pregnancy sexual orientation gender identity national origin age protected veteran status or disability status.

Position: Critical Environments Operator IV Location: Dallas TX Type: 6-12 Months Contract Under the direction of the Sr Facility Manager this role works as a team member in an Operations & Maintenance organization that provides a variety of O&M services within a 24/7/365 environment. Provides du...