Epic Sr. Manager, Ambulatory and MyChart (Remote)
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Job Location:
Secaucus, NJ - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
The Ambulatory Application Manager provides day to day management for Quests Epic Ambulatory and MyChart Applications ensuring the system fully supports the companys clinical operational and financial pivotal leadership role is responsible for guiding the team that operationalizes our most critical ambulatory systems with specialized focus on genetic counselor workflows and genomic data integrations. Reporting to senior leadership this manager will be the direct interface between strategic business needs and technical focus of this role will be on maximizing team performance ensuring quality of all system builds and delivering optimized high quality and reliable experiences. Remote-friendly with flexible in-office options nationally.
Benefits Information:
We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy happy lives. Our pay and benefit plans have been designed to promote employee health in all respects physical financial and developmental. Depending on whether it is a part-time or full-time position some of the benefits offered may include:
- Day 1 Medical supplemental health dental & vision for FT employees who work 30 hours
- Best-in-class well-being programs
- Annual no-cost health assessment program Blueprint for Wellness
- healthyMINDS mental health program
- Vacation and Health/Flex Time
- 6 Holidays plus 1 MyDay off
- FinFit financial coaching and services
- 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
- Employee stock purchase plan
- Life and disability insurance plus buy-up option
- Flexible Spending Accounts
- Annual incentive plans
- Matching gifts program
- Education assistance through MyQuest for Education
- Career advancement opportunities
- and so much more!
Responsibilities
- Lead motivate and manage a high performing team
- Set clear goals and accountability metrics
- Provide timely feedback to coach and develop technical and leadership capabilities within the team
- Promote a learning culture focused on maintaining epic certifications and continuous skill growth
- Conduct performance review define individual development plans manage capacity planning and actively cultivate the pipeline for future leadership
- Oversee the teams backlog and project portfolio ensuring all configuration optimization and integration efforts are prioritized and executed with precision
- Lead the Ambulatory and MyChart program portfolio including new implementation upgrades and optimization initiatives
- Serve as the managerial escalation point for complex builds enhancements enterprise level projects and mergers and acquisition integrations
- Establish and enforce configuration governance change management standards and documentation policies to ensure quality and consistency
- Drive lean innovation by identifying and championing opportunities for system optimiziation and automation
- Act as the primary liaison between Ambulatory and MyChart teams enterprise Architects and senior business stakeholders
- Partner with stakeholders to ensure the Ambulatory application remains scalable secure and aligned with enterprise technology goals
- Communication system performance risks and priorities translating complex technical issues into clear actionable insights for leadership
- Assess application enhancement requests to ensure alignment with Epic foundation standards and the promotion of simple scalable workflows
Qualifications
Required:
- 10 years of extensive experience in Ambulatory and MyChart including multiple full implementations
- 5 years experience managing technical teams or leading large scale initiatives
- Demonstrated success overseeing enterprise level change initiatives involving optimization
- Deep understanding of Ambulatory Clinical workflows including scheduling check-in and clinical documentation
- Advanced knowledge of EMR/EHR integrations including HL7 messaging and APIs
- Proven ability to lead cross functional teams and influence senior stakeholders
- Strong program management skills expertise in governance risk management and change controls
Preferred:
- Deep expertise in Laboratory and Diagnostics industry
- Experience in healthcare mergers and acquisitions
- Background in continuous improvement eg Lean Six Signma and Agile)
- Cross certification in other Epic modules (Prelude Cadence Care Everywhere)
Work Environment:
- Manage 10 resources
Education:
- College degree in computer science information science or equivalent work experience(Required)
Epic Ambulatory certification (Required)
MyChart Certification (Required)
- Prelude and Cadence certifications (Required)
- Certification in Lean Six Sigma (Green Belt) to support process improvement initiatives. (Preferred)
#LI-LK1
Required Experience:
Manager
Key Skills
- Compliance Management
- Administrative Functions
- Oversight
- Administrative Activities
- Administrative Tasks
- Budget Preparation
- Facilities Management
- Daily Operations
- Account Management
- General Ledger Accounts
- Personnel Files
- Administrative Management
- Financial Statements
- Administrative Operations
- Annual Budget
About Company
Quest Diagnostics (NYSE: DGX) empowers people to take action to improve health outcomes. Derived from the world's largest database of clinical lab results, our diagnostic insights reveal new avenues to identify and treat disease, inspire healthy behaviors and improve health care mana ... View more
