Station Manager Athlone

Europcar Mobility Group

At Europcar Mobility Group our purpose is to help to change the way you move. We are guided by our core values: We are happy to help We embrace change We take responsibility We act with respect and We move as one. Our culture is built on valuing the contribution and diversity of our team where every individual is treated with dignity and respect. Acting with respect is at the heart of everything we do and we are fully committed to creating a workplace where differences are celebrated and everyone feels empowered to contribute their unique perspectives.

Job Description

Benefits:

• Competitive Salary

• Bonus package

• Company car

• Starting Twenty-three holidays

• Medical refund scheme

• Enhanced statutory sick pay

• 1.5% employer matched Pension scheme

• Enhanced Maternity and Paternity benefits

• Access to Hubex benefits and discounts platform

• Life Assurance x2 basic salary

• Employee Assistance Programme

• Opportunities for career advancement and professional development

• Voluntary flu vaccination voucher

• Bike to Work Scheme

Responsibilities:

• Assess local market conditions identify current and prospective sales opportunities and develop forecasts financial objectives and business plans for the branch

• Direct all operational aspects of the branch to include operations customer service human resources administration and sales in a manner that supports reaching the profitability goals.

• Ensure that all areas of work performance or departments are properly staffed and directed with particular emphasis on continuous improvement.

• Manage Customer Service at Branch to very specific agreed targets. A flair in a retail sales environment with strong customer focus is a distinct advantage in this role.

• Ensure Fleet availability is monitored and controlled on a daily basis highlighting issues to Fleet Control Manager and/or Head of Regional Operations and Sales.

• Ensure additional sales are monitored and agreed targets are being adhered too.

• Liaise with necessary teams to ensure on going training and improvements are met.

• Monitoring of all damage and repairs to agreed targets. Ensure all fleet is serviced and in good working order

• Manage overdues and records of follow up. Liaise with appropriate depts.

• Oversee on site valeting and meet agreed auditing standards and monthly reporting to include damage recovery car cleanliness Fuel accounting.

• Provide training coaching development and motivation to bring out the best in each team member

• Maintain and enforce HR Policies and Procedures.

• Conduct yearly appraisals with all staff members by the deadline required by HR

• Assist in developing branch and organisational objectives and also in formulating policies and budgets

• Communicate effectively with other branches and senior managers by sharing information on effective practices business opportunities and needs

• Address customer and employee satisfaction issues promptly

• Manage the branch honestly follow high ethical standards and comply with all

• Health & Safety regulations

• Ensure the safekeeping of company assets including equipment inventory and cash are maintained and monitored daily. Particular emphasis on security and control systems.

• Evaluate regularly the effectiveness of the branch operation to see that policies are being observed and that goals are being attained.

Skills Required:

• Strong focus on delivering new business and proven track record

• Problem-solving and analytical ability

• Strong networking skills

• Motivated self-starter comfortable in a fast-paced environment

• Demonstrated integrity and ethical standards

• Professional demeanour with Can Do attitude

• Customer Focused matched to strong commercial sales skills.

• Effective listening communication (verbal and written) and negotiating skills

• Strong leadership motivation and managerial skills

• Manages time effectively and adapts quickly to changing priorities

• Team player who works productively with wide range of people

• Demonstrated competency hiring developing and evaluating employees to

• achieve corporate and personal objectives

• Strong project management and multi-tasking skills

• Excellent organisational skills

• Demonstrated competency in budgeting forecasting and planning

• Knowledge of Microsoft Office

Why choose Europcar

We provide a working environment for our colleagues that nurtures their career ambitions. Everyone counts at Europcar. We are now building our operations for growth over the coming year. As part of a global organisation we have big ambitions and everyone who is part of our team can make a contribution to and benefit from - our success. Joining the team of this market leading brand will give you the opportunity to progress your career in the rental industry. Europcar is committed to helping employees develop market-leading skills through ongoing training and development.

**Europcar Mobility Group are an equal opportunities employer and committed to providing equal employment opportunities for all qualified persons **

EMG1

We welcome and encourage applications from individuals of all backgrounds experiences and abilities regardless of race ethnicity gender reassignment nationality sexual orientation age disability status religion or any other dimension of diversity. We are dedicated to building a team that reflects the communities we serve and fostering an environment of equity and inclusion where respect for one another is essential. If you need any accommodations or assistance during the application or interview process please let us know. Together through mutual respect we can create a more equitable and inclusive future.

Europcar Mobility Group is a global mobility player with 75 years of mobility services expertise and a leading position in Europe. We help to change the way you move is what we stand for and brings us together.

We offer to individuals and businesses a wide range of car and van rental services be it for a few hours a few days a week a month or more on-demand or on subscription relying on a fleet of more than 250.000 vehicles equipped with the latest engines including an increasing share of electric vehicles.

Our brands address differentiated needs use cases and expectations: Europcar - a global leader of car rental and light commercial vehicle rental with a premium positioning Goldcar - a frontrunner at providing low-cost car rental services in Europe and Fox-Rent-A-Car one of the main players in the car rental market in the US with a value for money positioning.

Customers satisfaction is at the heart of the Groups ambition and that of our more than 8000 employees everywhere we deliver our mobility solutions thanks to a strong network in over 130 countries.

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