Assistant Manager, Operations Communications

We are looking for an Assistant Manager Operations Communications to provide dedicated communications and business management support for Hong Kong this role you will help strengthen our strategic narrative deliver clear and audienceappropriate communications on key initiatives and enhance transparency around operational priorities and performance. You will also play a key role in managing regular reporting cycles and ensuring consistent timely and wellcoordinated messaging across internal and external stakeholder groups.

Position Responsibilities:

1. Communications & Content Development

• Develop clear structured content to communicate Operations initiatives transformation updates and key priorities.
• Create highquality written materials presentations and other content formats that translate technical and operational topics into clear messages for the intended audience.
• Maintain consistent messaging that reinforces the Operations narrative and enhances understanding across the organization.

2. Reporting & Insights

• Coordinate regular reporting cycles for Operations ensuring information is consolidated structured and communicated effectively.
• Support the business management team in preparing operational updates summaries and narrative materials that improve visibility of performance and progress.

3. Business Management & Engagement Support

• Support planning tracking and coordination of Operations priorities and activities.
• Prepare presentations briefing materials and internal documents that facilitate alignment and understanding across teams.

Required Qualifications:

• Bachelors degree in Business Administration Communications Marketing or a related discipline.
• 4-6 years experience in the insurance or financial services industry with familiarity in Operations preferred.
• Strong writing and communication skills in both English and Chinese; able to simplify complex information and craft clear compelling content.
• Skilled in producing professional PowerPoint materials and structured written content.
• Strong organizational skills attention to detail and ability to manage multiple priorities in a fastpaced environment.
• Collaborative proactive and comfortable working across different functions.

When you join our team:

• Well empower you to learn and grow the career you want.
• Well recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team well support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider helping people make their decisions easier and lives better. To learn more about us visit is an Equal Opportunity Employer

At Manulife/John Hancock we embrace our diversity. We strive to attract develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment retention advancement and compensation and we administer all of our practices and programs without discrimination on the basis of race ancestry place of origin colour ethnic origin citizenship religion or religious beliefs creed sex (including pregnancy and pregnancy-related conditions) sexual orientation genetic characteristics veteran status gender identity gender expression age marital status family status disability or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process contact .