Under the general guidance of the People & Culture Director The People & Culture Manager is a key driver of the Delano team member experiencefrom recruitment and onboarding to engagement compliance and performance. You will partner closely with leadership to ensure our culture reflects our legacy of refinement intuition and warmth while supporting a high-performing people-first environment.
YOUR KEY RESPONSIBILITIES:
- Partners with the leadership team to understand and execute the organizations human resource and talent strategy particularly as it relates to recruiting retention and succession planning.
- Lead and support the talent acquisition process including recruitment efforts with hiring managers including coordinating/attending internal and external job fairs and community outreach.
- Ensures a seamless and elevated candidate experience from first contact to offer.
- Oversee onboarding process from pre onboarding to day one to ensure new hires feel welcomed prepared and connected from day one.
- Support the execution of orientation programs and training initiatives.
- Champion engagement initiatives including recognition programs events and internal communication.
- Bring Delano culture to life through meaningful programs and daily interactions.
- Support team member relations with a thoughtful fair and solutions-oriented approach.
- Drive initiates that enhance team member satisfaction belonging and retention.
- Ensure compliance with all federal state and local labor laws as well as company policies
- Maintain accurate team members records and support HRIS systems.
- Assist in the development and implementation of SOPs and best practices.
- Analyzes trends in compensation and benefits; researches and proposes competitive base and incentive pay programs to ensure the organization attracts and retains top talent
- Oversee employee disciplinary meetings terminations and investigations.
- Manage termination process conduct exit interviews and respond to unemployment claims
- Administer benefits calculate billing totals explain benefits assist with completion of enrollment forms open enrollment and answer any benefit questions
- Audit hours worked in payroll reports for eligibility of benefits communicate ACA determinations
- Provide support in gathering information related to requests by EEOC EDD and other governmental agencies including employee complaints
- Monitor and maintain Leave of Absences ensure team members submit appropriate details and share important dates to department managers
- Monitor all aspects of the Workers Compensation process
- Ensure compliance with all HR and related Security standard operating procedures
- Support performance management processes including check-ins coaching and development plans.
- Any other reasonable duties as assigned by the supervisor or manager
- We recognize we are in the hospitality industry and that it may require us to provide lateral service. We will on occasion call for each individual in the team to perform various related tasks as needed in the spirit of providing exceptional service
Qualifications :
- College Degree in Business Hospitality or Related field preferred.
- At least three (3) years of progressive Human Resources experience in a hotel or a related industry preferably in an upscale or lifestyle brand hotel
- Thorough knowledge of HR practices labor laws and employee relations.
- A natural connector with strong interpersonal and communication skills.
- Passion for culture-building team engagement and creating meaningful team member experiences.
- Highly organized with the ability to manage multiple priorities in a fast-paced environment
- Ability to create implement and monitor hotel and staff goals strategies and policies
- Must be able to work in a high-paced and dynamic operation
- Ability to be resourceful creative prioritize delegate and maintain flexibility
- Ability to maintain excellent relations with team members and maintain high level confidentiality
- Excellent computer and system skills proficient understanding of Computer systems such as: Opera Microsoft Office HRIS systems Canva Social Media platforms etc. is strongly preferred.
- Ability to spend extended lengths of time viewing a computer screen
- Ability to have a high-level attention to detail and meet tight deadlines
- Ability to work independently and to partner with others to promote an environment of teamwork
- Must be able to stand or walk a minimum eight-hour shift
- Must be able observant and quick to respond to various situations while also multitasking and handling stressful situations excellent problem resolution skills
- Ability to work early mornings afternoons and evenings; weekends and holidays as needed
- Must be able to twist tow (push or pull) reach bend climb and carry objects as necessary.
- Must have excellent communication skills and be able to read write speak and understand English
Must be able to work inside and outside at all times of the year as needed based upon business volumes
Additional Information :
All your information will be kept confidential according to EEO guidelines.
Remote Work :
No
Employment Type :
Full-time
Under the general guidance of the People & Culture Director The People & Culture Manager is a key driver of the Delano team member experiencefrom recruitment and onboarding to engagement compliance and performance. You will partner closely with leadership to ensure our culture reflects our legacy of...
Under the general guidance of the People & Culture Director The People & Culture Manager is a key driver of the Delano team member experiencefrom recruitment and onboarding to engagement compliance and performance. You will partner closely with leadership to ensure our culture reflects our legacy of refinement intuition and warmth while supporting a high-performing people-first environment.
YOUR KEY RESPONSIBILITIES:
- Partners with the leadership team to understand and execute the organizations human resource and talent strategy particularly as it relates to recruiting retention and succession planning.
- Lead and support the talent acquisition process including recruitment efforts with hiring managers including coordinating/attending internal and external job fairs and community outreach.
- Ensures a seamless and elevated candidate experience from first contact to offer.
- Oversee onboarding process from pre onboarding to day one to ensure new hires feel welcomed prepared and connected from day one.
- Support the execution of orientation programs and training initiatives.
- Champion engagement initiatives including recognition programs events and internal communication.
- Bring Delano culture to life through meaningful programs and daily interactions.
- Support team member relations with a thoughtful fair and solutions-oriented approach.
- Drive initiates that enhance team member satisfaction belonging and retention.
- Ensure compliance with all federal state and local labor laws as well as company policies
- Maintain accurate team members records and support HRIS systems.
- Assist in the development and implementation of SOPs and best practices.
- Analyzes trends in compensation and benefits; researches and proposes competitive base and incentive pay programs to ensure the organization attracts and retains top talent
- Oversee employee disciplinary meetings terminations and investigations.
- Manage termination process conduct exit interviews and respond to unemployment claims
- Administer benefits calculate billing totals explain benefits assist with completion of enrollment forms open enrollment and answer any benefit questions
- Audit hours worked in payroll reports for eligibility of benefits communicate ACA determinations
- Provide support in gathering information related to requests by EEOC EDD and other governmental agencies including employee complaints
- Monitor and maintain Leave of Absences ensure team members submit appropriate details and share important dates to department managers
- Monitor all aspects of the Workers Compensation process
- Ensure compliance with all HR and related Security standard operating procedures
- Support performance management processes including check-ins coaching and development plans.
- Any other reasonable duties as assigned by the supervisor or manager
- We recognize we are in the hospitality industry and that it may require us to provide lateral service. We will on occasion call for each individual in the team to perform various related tasks as needed in the spirit of providing exceptional service
Qualifications :
- College Degree in Business Hospitality or Related field preferred.
- At least three (3) years of progressive Human Resources experience in a hotel or a related industry preferably in an upscale or lifestyle brand hotel
- Thorough knowledge of HR practices labor laws and employee relations.
- A natural connector with strong interpersonal and communication skills.
- Passion for culture-building team engagement and creating meaningful team member experiences.
- Highly organized with the ability to manage multiple priorities in a fast-paced environment
- Ability to create implement and monitor hotel and staff goals strategies and policies
- Must be able to work in a high-paced and dynamic operation
- Ability to be resourceful creative prioritize delegate and maintain flexibility
- Ability to maintain excellent relations with team members and maintain high level confidentiality
- Excellent computer and system skills proficient understanding of Computer systems such as: Opera Microsoft Office HRIS systems Canva Social Media platforms etc. is strongly preferred.
- Ability to spend extended lengths of time viewing a computer screen
- Ability to have a high-level attention to detail and meet tight deadlines
- Ability to work independently and to partner with others to promote an environment of teamwork
- Must be able to stand or walk a minimum eight-hour shift
- Must be able observant and quick to respond to various situations while also multitasking and handling stressful situations excellent problem resolution skills
- Ability to work early mornings afternoons and evenings; weekends and holidays as needed
- Must be able to twist tow (push or pull) reach bend climb and carry objects as necessary.
- Must have excellent communication skills and be able to read write speak and understand English
Must be able to work inside and outside at all times of the year as needed based upon business volumes
Additional Information :
All your information will be kept confidential according to EEO guidelines.
Remote Work :
No
Employment Type :
Full-time
View more
View less