Banquet Manager

Visakhapatnam - India

Monthly Salary: Not Disclosed

Posted on: 2 hours ago

Vacancies: 1 Vacancy

Job Summary

We are seeking an experienced and dynamic Banquet Manager to join our hospitality team in Visakhapatnam this pivotal role you will oversee the successful execution of all banquet and group events while maintaining the highest standards of service presentation and operational efficiency. You will lead a dedicated banquet team through clear communication strategic operational planning and inspirational service leadership to deliver memorable guest experiences that reflect our commitment to excellence. Working collaboratively with Catering & Conference Services Culinary Stewarding Engineering and Housekeeping teams you will ensure seamless coordination and flawless event execution.

**Operational Leadership & Event Management**

Review and analyze Banquet Event Orders (BEOs) to ensure operational accuracy event readiness and proper communication across all departments
Conduct pre-shift and pre-event briefings to review event timelines service expectations and special guest requests with clarity and enthusiasm
Monitor banquet events in progress to ensure service standards timing and presentation consistently meet luxury hospitality expectations
Anticipate operational challenges proactively and implement effective solutions during event execution
Ensure all banquet spaces are properly set according to event diagrams and operational specifications

**Staff Leadership & Team Development**

Train coach and mentor banquet team members including Supervisors Captains Servers and Setup teams with a supportive and motivational approach
Develop line schedules to optimize productivity coverage and team efficiency while meeting guest service standards
Provide ongoing performance feedback and support professional development opportunities within the banquet team
Foster a positive collaborative and inclusive working environment aligned with organizational values
Lead by example demonstrating professionalism integrity and commitment to service excellence

**Financial & Operational Management**

Manage banquet labor scheduling to ensure appropriate staffing levels while controlling overtime and labor costs
Monitor departmental supply usage including linens equipment and banquet service items with analytical precision
Oversee orders of needed supplies and manage inventory levels for banquet operations
Partner with leadership to support departmental revenue goals and operational efficiency
Make informed business decisions based on event requirements operational data and strategic objectives

**Interdepartmental Collaboration & Guest Relations**

Work closely with Catering & Conference Services to ensure accurate communication of event details and client expectations
Coordinate seamlessly with Culinary Stewarding Engineering Housekeeping and Security teams to ensure operational readiness
Serve as a visible leader during events and act as a primary point of contact for meeting planners and event hosts
Address guest concerns promptly and professionally while ensuring service recovery when needed
Foster positive relationships with clients to support repeat business and guest satisfaction
Assist other Food & Beverage departments when necessary to support organizational goals

**Service Excellence & Standards**

Ensure all banquet operations consistently reflect luxury service standards and organizational excellence
Maintain the highest levels of professionalism presentation and cleanliness within all banquet spaces
Demonstrate flexibility with work schedules including mornings nights weekends and holidays as required
Create memorable guest experiences through personalized service moments and attention to detail

Qualifications :

**Required Skills & Competencies**

Exceptional verbal and written communication skills with the ability to speak clearly and articulate ideas effectively
Strong interpersonal skills with the ability to interact professionally and courteously with guests employees and colleagues from diverse backgrounds
Demonstrated ability to work with all types of people and put them at ease in various situations
Excellent organizational and planning skills with the ability to organize and coordinate the work of others
Strong analytical and logical thinking skills with the ability to interpret policies and make sound business decisions
Proficiency in multitasking and managing frequent activity changes while maintaining focus and quality
Problem-solving and emergency management skills with the ability to handle unexpected situations with composure and decisiveness
Time management and prioritization skills to meet deadlines and manage multiple events simultaneously
Ability to accept full responsibility for managing activities and delivering results
Physical capability including frequent lifting and carrying of objects weighing up to 100 lbs standing and walking for extended periods and clear hearing and speaking abilities

**Experience**

Minimum 5 years of Food and Beverage experience in a hospitality or hotel environment
Proven experience in banquet operations event coordination and team leadership
Experience managing Banquet Event Orders (BEOs) and coordinating complex events
Demonstrated experience with labor scheduling inventory management and cost control

**Domain Expertise**

In-depth knowledge of food and beverage operations and banquet service standards
Understanding of luxury hospitality service protocols and guest relations best practices
Knowledge of event planning execution and coordination processes
Familiarity with interdepartmental coordination in hospitality settings
Understanding of health safety and sanitation standards in food service environments

**Language Ability**

Fluent English language skills with the ability to read understand and interpret instructions safety rules and operational procedures
Ability to write clear reports with proper format punctuation spelling and grammar
Capability to participate in discussions debates and extemporaneous communication on a variety of subjects

Remote Work :

Employment Type :

Full-time

**Operational Leadership & Event Management**

Review and analyze Banquet Event Orders (BEOs) to ensure operational accuracy event readiness and proper communication across all departments
Conduct pre-shift and pre-event briefings to review event timelines service expectations and special guest requests with clarity and enthusiasm
Monitor banquet events in progress to ensure service standards timing and presentation consistently meet luxury hospitality expectations
Anticipate operational challenges proactively and implement effective solutions during event execution
Ensure all banquet spaces are properly set according to event diagrams and operational specifications

**Staff Leadership & Team Development**

Train coach and mentor banquet team members including Supervisors Captains Servers and Setup teams with a supportive and motivational approach
Develop line schedules to optimize productivity coverage and team efficiency while meeting guest service standards
Provide ongoing performance feedback and support professional development opportunities within the banquet team
Foster a positive collaborative and inclusive working environment aligned with organizational values
Lead by example demonstrating professionalism integrity and commitment to service excellence

**Financial & Operational Management**

Manage banquet labor scheduling to ensure appropriate staffing levels while controlling overtime and labor costs
Monitor departmental supply usage including linens equipment and banquet service items with analytical precision
Oversee orders of needed supplies and manage inventory levels for banquet operations
Partner with leadership to support departmental revenue goals and operational efficiency
Make informed business decisions based on event requirements operational data and strategic objectives

**Interdepartmental Collaboration & Guest Relations**

Work closely with Catering & Conference Services to ensure accurate communication of event details and client expectations
Coordinate seamlessly with Culinary Stewarding Engineering Housekeeping and Security teams to ensure operational readiness
Serve as a visible leader during events and act as a primary point of contact for meeting planners and event hosts
Address guest concerns promptly and professionally while ensuring service recovery when needed
Foster positive relationships with clients to support repeat business and guest satisfaction
Assist other Food & Beverage departments when necessary to support organizational goals

**Service Excellence & Standards**

Ensure all banquet operations consistently reflect luxury service standards and organizational excellence
Maintain the highest levels of professionalism presentation and cleanliness within all banquet spaces
Demonstrate flexibility with work schedules including mornings nights weekends and holidays as required
Create memorable guest experiences through personalized service moments and attention to detail

Qualifications :

**Required Skills & Competencies**

Exceptional verbal and written communication skills with the ability to speak clearly and articulate ideas effectively
Strong interpersonal skills with the ability to interact professionally and courteously with guests employees and colleagues from diverse backgrounds
Demonstrated ability to work with all types of people and put them at ease in various situations
Excellent organizational and planning skills with the ability to organize and coordinate the work of others
Strong analytical and logical thinking skills with the ability to interpret policies and make sound business decisions
Proficiency in multitasking and managing frequent activity changes while maintaining focus and quality
Problem-solving and emergency management skills with the ability to handle unexpected situations with composure and decisiveness
Time management and prioritization skills to meet deadlines and manage multiple events simultaneously
Ability to accept full responsibility for managing activities and delivering results
Physical capability including frequent lifting and carrying of objects weighing up to 100 lbs standing and walking for extended periods and clear hearing and speaking abilities

**Experience**

Minimum 5 years of Food and Beverage experience in a hospitality or hotel environment
Proven experience in banquet operations event coordination and team leadership
Experience managing Banquet Event Orders (BEOs) and coordinating complex events
Demonstrated experience with labor scheduling inventory management and cost control

**Domain Expertise**

In-depth knowledge of food and beverage operations and banquet service standards
Understanding of luxury hospitality service protocols and guest relations best practices
Knowledge of event planning execution and coordination processes
Familiarity with interdepartmental coordination in hospitality settings
Understanding of health safety and sanitation standards in food service environments

**Language Ability**

Fluent English language skills with the ability to read understand and interpret instructions safety rules and operational procedures
Ability to write clear reports with proper format punctuation spelling and grammar
Capability to participate in discussions debates and extemporaneous communication on a variety of subjects

Remote Work :

Employment Type :

Full-time

Key Skills

Administrative Skills
Time Management
Leadership skills
Organizational Skill
Business Process Skill
Reservation Skills
Banqueting Skills
Banquet Operations
Communication
Relationship Management
Quality Management
Strategic Thinking Skills
Team Player Spirit
Marketing Skills
Problem Solving Skills

Apply Now

About Company

AccorHotel

As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more

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