Senior Project ManagerSenior Managed Services
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Job Location:
Guadalajara - Mexico
Monthly Salary:
Not Disclosed
Posted on:
6 hours ago
Vacancies:
1 Vacancy
Job Summary
We are:
Wizeline a global AI-native technology solutions provider develops cutting-edge AI-powered digital products and platforms. We partner with clients to leverage data and AI accelerating market entry and driving business transformation. As a global community of innovators we foster a culture of growth collaboration and impact.
With the right people and the right ideas theres no limit to what we can achieve
Are you a fit
Sounds awesome right Now lets make sure youre a good fit for the role:
Key-responsibilities:
- Design and operationalize a managed services delivery model for Marketing Operations (intake routing workflows approvals)
- Define and maintain a service catalog & taxonomy (e.g. small/medium/large assets standard vs complex requests)
- Build and manage a metrics framework (SLAs throughput turnaround time utilization rework forecasting)
- Translate delivery into service units enabling asset-based / subscription / pod-based pricing models
- Support unit economics modeling (cost per asset efficiency scalability profitability)
- Design governance frameworks (SOPs SLAs prioritization rules service definitions)
- Optimize workflows and reduce friction through process standardization and tooling (Jira Asana etc.)
- Pilot and scale managed-flow delivery models without disrupting ongoing operations
- Provide visibility into demand volume and capacity planning across global teams
Must-have:
- Strong experience in Managed Services / Service Delivery Models
- Proven background in asset-based delivery / deliverables-driven environments (creative marketing ops production)
- Experience designing service catalogs SLAs and measurable delivery frameworks
- Solid understanding of content production / creative operations workflows
- Experience building metrics dashboards and performance frameworks from scratch
- Strong knowledge of workflow tools (Jira Monday Asana Workfront Airtable)
- Experience in process design workflow optimization and operational scalability
- Ability to translate operations into commercial models (price-per-asset unit economics)
- Strong analytical documentation and cross-functional collaboration skills
- Experience working in regulated or complex environments
Nice-to-have:
- AI Tooling Proficiency: Leverage one or more AI tools to optimize and augment day-to-day work including drafting analysis research or process automation. Provide recommendations on effective AI use and identify opportunities to streamline workflows.
What we offer:
- A High-Impact Environment
- Commitment to Professional Development
- Flexible and Collaborative Culture
- Global Opportunities
- Vibrant Community
- Total Rewards
*Specific benefits are determined by the employment type and location.
Find out more about our culture here
Required Experience:
Senior IC
Key Skills
- Business Development
- Project Management Methodology
- Project / Program Management
- PMBOK
- Waterfall
- Wastewater
- Construction Management
- Project Management
- Project Management Software
- Microsoft Project
- Budgeting
- Contracts
About Company
Wizeline is a global technology services company founded in Mexico, now partnering with clients worldwide to accelerate their digital agendas. We combine a boutique approach with enterprise-scale delivery to modernize infrastructure, engineer data-driven solutions, and integrate cutti ... View more
