Sr. Business Application Specialist, TMS

Essential Job Functions

• Serves as primary technical support for applications such asTransportationManagementSystem(TMS)
• Serves as expert ontransportationmanagement system(TMS)logic and functionality
• Ensures system integrity including setup and control processes
• Supports troubleshooting maintenance and optimization of existing software applications
• Interfaces with Operationsand Finance teamsto review issues or regular communicationtoOperations and internal departmentsregardingoperational issues process flows customer requirements etc. Includes analysis insight and recommendations
• Coordinates with other departments to resolve site technical issuesimpactingapplication use. Ensures issues are being addressed and resolvedin a timely manner
• Investigatesandrecommendsnew technologiesand information systemsappropriate forthe company where applicable
• Work with system providers or other departments to obtain costs for system enhancements
• Identifiesapplication improvement opportunities. Designs develops tests and implements changes or fixes for improving service levels reducing costs and providing operational enhancements
• Assistsin developing standardized and ad hocsite management and/or customer reporting. Analyzes discrepancies and implements changes or fixes
• Conducts feasibility analyses on application solutions processes and equipment
• Monitorssystem performance. Performs maintenance and backups as needed
• Supportscustomer facing integration and implementation projects
• Managesaction items between Crane and systems vendors
• Participatesin sales calls and future opportunities in the Contract Logistics pipeline
• Createsandmaintainsprocesses and procedures which are rolled out to local regional and global accounts as they relate to systems
• Creates andmaintainsapplication support documentation
• Continued learning of application capabilities configurations limitations etc. Continued learning of industry trends client requirements other applications available to support operations etc.
• Assistsin billing activities related to systems being supported
• Managesa team of resourcesinsupportoftheTransportationManagement Systems(TMS)or other applications where applicable
• Other duties as assigned

Other Skills & Abilities

• Strong problem-solvingand analytical ability

• Strong verbal and written communication skills

• Knowledgeable of warehouse operations and freight/logisticsoptimization

• Excellent planning time management collaboration decision making organization and presentation skills

• Ability to develop and document processes and procedures

• Proficient in the use of analytical techniques such as statistical probability distribution correlation data sampling and relating sets of numbers

• Ability to work well in a team environment collaborate with internal and external resources respond to questions from senior management and manage through conflict with a positive flexible attitude and professionalism

• Strong knowledge ofMicrosoftoffice especially ExcelandPowerBI

Physical Requirements

• Talking hearing and using hands to operate computer equipment
• Vision abilities required by this job include close vision and the ability to adjust focus
• Job may require extended sitting or standing use of standard office equipment

Education & Experience

• BachelorsDegree in Business Administrationorrelated fieldrequired

• Minimum5yearsrelated experience

• Minimum 1 yearindustry experience preferred

Certification & Licenses

• Professional certification may be required in some areas

WHY SHOULD YOU WORK FOR CRANE

At Crane we believe in providing our employees with excellent benefits at a Great Place to Work.

We offer:

• Quarterly Incentive Plan
• 136 hours of Paid Time Off which equals 17 days for the year that can be used for Sick Time or for Personal Use
• Excellent Medical Dental and Vision benefits
• Tuition Reimbursement for education related to your job
• Employee Referral Bonuses
• Employee Recognition and Rewards Program
• Paid Volunteer Time to support a cause that is close to your heart and contributes to our communities
• Employee Discounts
• Wellness Incentives that can go up to $100 per year for completing challenges in addition to a discount on contribution rates

Come join the leader in logistics and take your career in the right direction.

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time as needed.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

We maintain a drug-free workplace and perform pre-employment substance abuse testing.

This position requires the final candidate to successfully pass an E-Verify Check.

More Information: benefits are contingent upon meeting eligibility requirements and plan conditions.

Required Experience:

Senior IC