Product Governance Oversight Manager

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About Everest:

Everest is a global leader in risk management rooted in a rich 50 year heritage of enabling businesses to survive and thrive and economies to function and flourish. We are underwriters of risk growth progress and opportunity. We are a global team focused on disciplined capital allocation and long-term value creation for all stakeholders who care deeply about our impact on communities and the wider world.

As part of the Technical Underwriting & Delegated Authority Oversight team (1st Line) you will help ensure that our products meet regulatory expectations and deliver clear value to customers. You will work closely with underwriters and stakeholders across Risk and Compliance applying your knowledge of FCA Lloyds and wider regulatory requirements to support robust and effective product oversight.

This is an opportunity to shape and enhance our product governance framework while contributing to impactful improvements across the business.

About the Role:

To work as a key member of the Technical Underwriting and DA Oversight team to:

• Ensure that the underwriting community across both EMAL & EIID are adhering to the Product Governance Framework in place.

• Strong working knowledge of Lloyds FCA and CBI regulations (preferred but not essential) and UK Consumer Duty requirements.

• Undertake both annual and periodic reviews of new and existing products and services to ensure they remain suitable and compliant with both internal and regulatory requirements including maintaining the Product Register.

• Oversee the process for approval of new products and material changes to existing products ensuring that underwriters have undertaken appropriate assessments in line with the framework and that they are appropriately presented to the Product Oversight Group (POG).

• Oversee and periodically review Target Market Assessments and Fair Value Assessments ensuring these are accurately maintained.

• Maintain oversight and challenge of our DA Operations MI team to ensure that our third-party distribution partners are reporting accurate and appropriate data in respect of Product and Vulnerable Customers.

• Oversight and challenge of all Product Governance reporting required for Conduct MI and the Product Universe across EMAL and EIID produced and owned by the DA Operations MI team.

• Oversee due diligence processes across the value chain partnering with the DA Due Diligence team at both new business renewal stage and on an on-going basis.

• Undertake regular horizon scanning of regulatory changes in respect of Product Governance and first line compliance changes that impact all aspect of underwriting in respect of Delegated Authority and Open Market placements as appropriate.

• Act as the 1st line compliance and regulatory contact.

• Assist in the preparation of the POG pack (and other committees as appropriate) and be a key member of the committee representing and providing challenge on underwriting product governance matters.

• Deputise for the Head of Technical Underwriting & DA Oversight as required.

KEY ACCOUNTABILIES:

• To work in close cooperation with the Head of Product Governance & Technical Delegated Authority Oversight to ensure that:

• All products written across both the Syndicate and Company platform comply with all regulatory requirements in the territories in which we operate.

• Maintain the Product Register for the business ensuring that is up to date and that any material changes are monitored and reportable.

• Partner with the Underwriting community as Product Owners ensuring that their products are regularly monitored and they understand the process to follow to ensure any changes are actioned appropriately and approved by the required individuals and committees.

• In addition to the Product Governance remit you will undertake regular horizon scanning of regulatory developments in all the territories in which we operate with particular focus on Lloyds the FCA and CBI ensuring the key stakeholders in the business are notified of any changes.

• Partner with and ensure robust oversight of the DA Operations MI team who are the custodians of both the DA and Open Market Product Universe. This Universe is our central conduct MI tool and enables us to monitor our products to ensure that they provide good value to our policyholders.

• Prepare as necessary papers/slides in respect of Product Governance and/or regulatory landscape changes for the Product Oversight Group Contract Oversight Group Underwriting Committee or other group as appropriate.

• Any other ad hoc duties or tasks as defined and agreed with Head of Technical Underwriting & DA Oversight.

• All functions to be performed in accordance with current Everest policies and specific procedure manuals as amended from time to time.

PERSON SPECIFICATION:

Professional Experience:

• Product Governance experience within a Lloyds Managing Agent Insurance Company Broker or Coverholder/MGA is preferable.

• Experience in reviewing and deploying regulatory advice to 1st line teams is preferred.

Skills Abilities & Competencies:

• Outstanding communication both written and verbal.

• Ability to think proactively and offer solutions to problems.

• Proven ability to prioritise and deliver in a timely manner.

• Solid experience utilizing technology platforms including Workflows and MS Office suite (particularly MS Excel) amongst others.

What if I dont meet every requirement At Everest we are dedicated to building an inclusive and authentic workplace. So if you are excited about this role but your past experience doesnt align perfectly with every element in the job description we still encourage you to apply. You may be just the right candidate for this or other roles. Please let us know if you need any accommodations throughout the application or interview process.

Our Culture

At Everest our purpose is to provide the world with protection. We help clients and businesses thrive fuel global economies and create sustainable value for our colleagues shareholders and the communities that we serve. We also pride ourselves on having a unique and inclusive culture which is driven by a unified set of values and behaviors. Clickhereto learn more about our culture.

• Our Valuesare the guiding principles that inform our decisions actions and behaviors. They are an expression of our culture and an integral part of how we work: Talent. Thoughtful assumption of risk. Execution. Efficiency. Humility. Leadership. Collaboration. Inclusion and Belonging.
• Our Colleague Behaviorsdefine how we operate and interact with each other no matter our location level or function: Respect everyone. Pursue better. Lead by example. Own our outcomes. Win together.

All colleagues are held accountable to upholding and supporting our values and behaviors across the company. This includes day to day interactions with fellow colleagues and the global communities we serve.

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