Sr Program Manager, Pay by Invoice

Amazon

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profile Job Location:

Seattle, OR - USA

profile Monthly Salary: Not Disclosed
Posted on: Yesterday
Vacancies: 1 Vacancy

Job Summary

Do you want to work hard have fun and make history Do you want to be part of the journey of one of the fastest-growing businesses within Amazon Come join us in B2B Payments as we build best-in-class financial and payment experiences for businesses to engage with Amazon. This Senior Program Manager role will lead a charter to systematically improve the customer experience for Pay by Invoice (PBI) customers worldwide.

Key job responsibilities
- Define and execute on a global charter to improve PBI and invoicing CX
- Use data to uncover key customer and program insights and to identify high-priority opportunities for improvement
- Own delivery against high visibility company-wide goals
- Drive cross-functional alignment with senior leaders across organizations
- Provide thought leadership within the Invoicing domain

About the team
We are a global and diverse product/program organization tackling complex problems at scale. We obsess over our customer feedback and needs. We are owners seeking to deliver the right results regardless of organizational boundaries. Our success is highly intertwined with a broad set of cross-functional partners (finance operations tax) and therefore earning trust and fostering a collaborative working environment is paramount. We value personal and professional development and seek out challenging problems that create opportunities for growth. Come join us!

- 5 years of program or project management experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy end to end delivery and communicating results to senior leadership

- 2 years of driving process improvements experience
- Masters degree or MBA in business operations human resources adult education organizational development instructional design or related field

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at WA Seattle - 115600.00 - 160000.00 USD annually


Required Experience:

Manager

Do you want to work hard have fun and make history Do you want to be part of the journey of one of the fastest-growing businesses within Amazon Come join us in B2B Payments as we build best-in-class financial and payment experiences for businesses to engage with Amazon. This Senior Program Manager r...
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Key Skills

  • Project Management Methodology
  • Project / Program Management
  • Program Management
  • Management Experience
  • Microsoft Powerpoint
  • Project Management
  • Microsoft Project
  • Budgeting
  • DoD Experience
  • Leadership Experience
  • Supervising Experience
  • Contracts

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