Senior Orders & Demand Consultant PRISM

Career Area:

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar yourejoining a global team who cares not just about the work we do but also about each other. We are the makers problem solvers and future world builders who are creating stronger more sustainable communities. We dontjust talk about progress and innovation here we make it happen with our customers where we work and live. Together we are building a better world so we can all enjoy living in it.

IT IS YOUR TIME!

Caterpillar Inc. is the worlds leading manufacturer of construction and mining equipment off-highway diesel and natural gas engines industrial gas turbines and diesel-electric locomotives. For nearly 100 years weve been helping customers build a better more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services backed by our global dealer network provide exceptional value that helps customers succeed.

When you join Caterpillar youre joining a global team who cares not just about the work we do but also about each other. We are the makers problem solvers and future world builders who are creating stronger more sustainable communities. We dont just talk about progress and innovation here we make it happen with our customers where we work and live. Together we are building a better world so we can all enjoy living in it.

If you are looking for personal and professional growth in a company with an inclusive culture which seeks equity respects differences and believes in peoples potential this is the right place. We consider people with disability candidates and those with diversity in gender culture ethnicity religion age generation race nationality and sexual orientation.

Important:

- Dont forget to include a resumé in English in your profile in Workday

- Please check your application status directly in the Workday system as this is our primary method of communication. All updates regarding your application will be reflected there.

What You Will Do:

As a Senior Orders & Demand Consultant you will work closely with Caterpillar Dealers and Customers and facilitate the execution of the Cat PRISM S&OP process. Your mission is to deliver exceptional customer experiences and achieve both Dealer and Customer business objectives by driving process excellence through best-in-class demand planning and execution with the ultimate goal of helping solve our Customers toughest challenges.

Major Component Forecasting

• Work closely with our mining dealers and customers on the creation and transmission of their long-term component repair forecast

• Ensure adequate component coverage across a dealers service fleet

• Collaborate with Dealers and Customers to improve forecast accuracy (Conformance) utilizing a continuous improvement framework

Demand Plan Execution

• Support dealers and customers through the execution of the PRISM S&OP process

• Leverage PRISM Connect to visualize demand plan and identify supply gaps and risks

• Drive demand plan execution through the timely placement of future-dated orders

Regional Expert

• Drive awareness of aftermarket planning initiatives

• Support cross-functional initiatives as a recognized demand planning expert

• Grow your knowledge by partnering with adjacent teams

Skills:

Customer Focus: Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.

Effective Communications: Understanding of effective communication concepts tools and techniques; ability to effectively transmit receive and accurately interpret ideas information and needs through the application of appropriate communication behaviors.

Problem Solving: Knowledge of approaches tools techniques for recognizing anticipating and resolving organizational operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.

Relationship Management: Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients vendors and peers.

Value Selling: Knowledge of the principles and practices for selling products technology and services; ability to provide overall product/service value and to differentiate support offerings that address clearly understood customer needs.

Basic Requirements:

- Bachelors degree

- Pre Advanced English

Top Candidates Will Have:

- Pre Advanced Spanish

- Previous experience interacting with Caterpillar Dealers and/or Customers

- Aftermarket Parts/Inventory Management experience

Additional information:

- This position may require 25% travel.

Note: This position requires the candidate to work onsite five days a week.

Some of the offered benefits*:

Medical plan

Dental plan

Medicines reimbursement

Psychological Legal Social and Finance Support Program

Private pension plan

Profit share

Meal assistance

Christmas basket

Transportation

Life and personal insurance

Extended maternity and paternity leave

Employee resources group (Young Professional Women in Networking LAMBDA (LGBTQIA) Latin Group and Active in Sport

*Caterpillar reserves the right to change or modify benefits at any time subject prior notice and in compliance with legal requirements. Benefit elegibility may vary by position and location

The Recruitment & Selection area emphasizes that it does not use personal emails and/or emails from other domains (@gmail @hotmail etc.) to contact candidates. Available vacancies are only advertised through the companys official channels ( and official Caterpillar emails are mandatory followed by the domain @. Also the company does not request any type of payment (bank transfer pix etc.) for the purposes of the selection process. For more information click on the link: Dates:

Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply

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