Product Manager, Digital Account Security

Philadelphia, PA - USA

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

Core Responsibilities

Lead digital product management activities for a strategic fraud prevention product from concept through scaled delivery
Define and own the product vision roadmap and success measures for Digital Account Locks
Plan develop and implement new digital capabilities including requirements definition market analysis and phased delivery plans
Partner with engineering security fraud risk and digital channel teams to deliver secure compliant solutions at pace
Drive discovery and ongoing optimization using qualitative and quantitative techniques including client research behavioral data and experimentation
Apply AIassisted analysis and tooling to accelerate insight generation prioritization and decisionmaking in a securitysensitive domain
Coach product teams on modern product management practices and ensure clear stakeholder communication and change management
Identify manage and resolve production and implementation issues; lead escalations as needed to enable rapid delivery
Contribute to business planning prioritization and special initiatives supporting digital security and fraud prevention objectives

What Youll Build

A clientfacing Digital Account Locks capability that enables immediate selfservice protection during suspected fraud events
An initial MVP focused on highrisk transaction blocking with a roadmap toward expanded account controls stepup authentication and fraud case integration
A scalable platform that balances low friction for legitimate clients with high friction for bad actors strengthening overall fraud prevention outcomes

Qualifications

Required

Undergraduate degree or equivalent combination of training and experience
Minimum of five years of related product management experience
Experience leading complex crossfunctional initiatives involving technology risk and operational partners
Strong analytical communication and stakeholdermanagement skills
Demonstrated ability to operate effectively in ambiguous problem spaces

Preferred

Graduate degree
Experience in fraud prevention security identity risk or financial services
Experience building zerotoone or platformstyle digital products
Familiarity with applying AIenabled tools or datadriven techniques in product discovery and delivery

Why This Role

Digital Account Locks represents a major investment in modern fraud prevention. This role offers the opportunity to shape a highly visible client capability influence enterprise security strategy and help define how AIenabled product management is practiced in a regulated securitycritical environment.

Special Factors

Sponsorship

Vanguard is not offering visa sponsorship for this position.

About Vanguard

At Vanguard we dont just have a missionwere on a mission.

To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne our mission drives us forward and inspires us to be our best.

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members designed to capture the benefits of enhanced flexibility while enabling in-person learning collaboration and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.

Required Experience:

Core ResponsibilitiesLead digital product management activities for a strategic fraud prevention product from concept through scaled deliveryDefine and own the product vision roadmap and success measures for Digital Account LocksPlan develop and implement new digital capabilities including requireme...