Product Manager

Alameda, CA - USA

Monthly Salary: Not Disclosed

Posted on: 2 hours ago

Vacancies: 1 Vacancy

Job Summary

We are looking for a Product Manager / Techno-Functional Lead who will act as the primary bridge between business stakeholders and technical teams. This role will own end-to-end communication with business users lead customer application support and drive successful implementations. 14 years of overall experience 5 years of experience in Techno Functional roles such as Product Manager and managing technical products/projects; 4 years of experience in AWS Cloud and Generative AI (GenAI) projects.

Job / Role Description

Act as the single point of contact for all business team communications
Understand analyze and translate business requirements into functional and technical specifications
Drive regular stakeholder updates status reporting and expectation management
Own end-to-end support for customer-facing applications
Manage incident resolution root cause analysis and continuous improvement
Ensure SLAs uptime and performance metrics are consistently met
Lead application implementations enhancements and rollouts
Coordinate with cross-functional teams (DEV QA DevOps); Oversee UAT deployments and post-release support
Work with teams to design and support solutions on AWS including: Amazon EC2 S3Lambda AWS Gen AI services
Support use cases using tools such as: Amazon Bedrock; Collaborate with technical teams to integrate AI-driven features
Ensure best practices in scalability reliability and cost optimization
Identify opportunities to leverage Gen AI in business processes and applications
Communicate effectively with internal and customer stakeholders; Communication approach: verbal emails and instant messages
Strong interpersonal skills to build and maintain productive relationships with team members
Analytical mindset; Provide constructive feedback during reviews and be open to receiving feedback
Problem-Solving and Analytical Thinking; Capability to troubleshoot and resolve issues efficiently
Prior experience in working on Agile/Scrum projects with exposure to tools like Jira/Azure DevOps
Provides regular updates proactive and due diligent to carry out responsibilities

Job / Role Description

Act as the single point of contact for all business team communications
Understand analyze and translate business requirements into functional and technical specifications
Drive regular stakeholder updates status reporting and expectation management
Own end-to-end support for customer-facing applications
Manage incident resolution root cause analysis and continuous improvement
Ensure SLAs uptime and performance metrics are consistently met
Lead application implementations enhancements and rollouts
Coordinate with cross-functional teams (DEV QA DevOps); Oversee UAT deployments and post-release support
Work with teams to design and support solutions on AWS including: Amazon EC2 S3Lambda AWS Gen AI services
Support use cases using tools such as: Amazon Bedrock; Collaborate with technical teams to integrate AI-driven features
Ensure best practices in scalability reliability and cost optimization
Identify opportunities to leverage Gen AI in business processes and applications
Communicate effectively with internal and customer stakeholders; Communication approach: verbal emails and instant messages
Strong interpersonal skills to build and maintain productive relationships with team members
Analytical mindset; Provide constructive feedback during reviews and be open to receiving feedback
Problem-Solving and Analytical Thinking; Capability to troubleshoot and resolve issues efficiently
Prior experience in working on Agile/Scrum projects with exposure to tools like Jira/Azure DevOps
Provides regular updates proactive and due diligent to carry out responsibilities