Senior Product Definition Engineer
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Job Location:
Boston, NH - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Our world is transforming and PTC is leading the software brings the physical and digital worlds together enabling companies to improve operations create better products and empower people in all aspects of their business.
Our people make all the difference in our success. Today we are a global team of nearly 7000 and our main objective is to create opportunities for our team members to explore learn and grow all while seeing their ideas come to life and celebrating the differences that make us who we are and the work we do possible.
Senior Product Definition Engineer Onshape
Reports to: Product Definition Engineer Support Manager
Location: Remote (Must be in Mountain or Pacific time zones)
About the Role
Onshape was built from scratch for the way todays engineers designers and manufacturers really work giving them secure and simultaneous access to a single master version of their CAD data accessible using any web browser phone or tablet.
The Product definition and UX team at Onshape is responsible for handling customer technical issues fielding improvement requests and answering questions about the product. As an integral part of the User Experience team the Product Definition Engineer works alongside designers developers and the other customer-facing teams to solve users problems and suggest solutions to overcome design challenges both internally and externally.
Preferred Skills
- Develop a deep knowledge of Onshapes capabilities and stay up to date with constantly expanding feature-set.
- Provide technical assistance and expertise to users and report insights back to departments within Onshape.
- Provide high velocity email-based transactional support directly to Onshape commercial users.
- Treat support as a feedback mechanism to product development for how users use Onshape.
- Answer questions and provide appropriate resources to self-learning and educational content.
- Triage requests for new functionality and write specifications for new features.
- Reproduce and document software bugs and report them to development.
- Be an ambassador to the Onshape community on the Forum.
Must Have Requirements
- Bachelors degree in Engineering
- 2 Years of CAD experience
- 4 Years of Mechanical engineering / Design experience
- Must be in Pacific or Mountain time zones
PTC carefully considers a widevarietyof factorswhendeterminingcompensation.Theanticipatedannual salary range for this positionisbetween$87000 - 115000.The salary rangereflectsa good-faith estimate of compensation at the time of posting.Actualcompensationmay vary based on a candidates skills qualifications experience and location. Additionally candidates may be eligible fora performance-basedbonus.Employeesalsohavethe opportunity tobecome a PTC shareholder through our employee share purchase program(ESPP)which allowsfor thepurchaseofdiscounted PTC stock.Certainrolesmay also be eligible forparticipation in ourequity programs.Employees may be eligible for medical dental and vision insurance paid time off and sick leave tuition reimbursement 401(k) contributions and employer match flexible spending accounts life insurance disability coverage andif you are an office-assigned employeea generous commuter subsidy.All total rewards and benefits programs are subject to applicable planeligibilityand otherterms and conditions.
For more informationaboutPTCs comprehensive benefits pleasevisitourCareers Page.
PTC recruits on a rolling basis. Candidates are considered as they apply until the opportunity is filled.
Life at PTC is about more than working with todays most cutting-edge technologies to transform the physical world. Its about showing up as you are and working alongside some of todays most talented industry leaders to transform the world around you.
If you share our passion for problem-solving through innovation youll likely become just as passionate about the PTC experience as we are. Are you ready to explore your next career move with us
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Required Experience:
Senior IC
Key Skills
- APQP
- Six Sigma
- GD&T
- Root cause Analysis
- CAD
- Project Leadership
- SolidWorks
- Mechanical Engineering
- Quality Management
- Product Development
- Catia
- Manufacturing
About Company
PTC accelerates digital transformation with a new generation of technology that powers the ways you engineer, manufacture, and service your physical products.
