SunSource and its family of companies represent 200 locations and 3000 employees making up one of North Americas leading value-add industrial distribution companies. We provide customers with products and solutions within Fluid Power Fluid Process Fluid Conveyance General Industrial Components and Industrial Service & Repair.
Are you looking for an opportunity to grow within a dynamic organization Join SunSource one of the countrys largest and most successful distributors of hydraulics pneumatics filtration and automation products and services. At SunSource youll have access to a variety of career paths and the opportunity to be rewarded for your hard work and dedication.
Essential Functions
- Build and maintain strong relationships with customers and internal sales teams.
- Handle incoming customer inquiries via phone email and customer portals promptly and professionally.
- Enter customer orders into the ERP system with a goal of 100% accuracy.
- Prepare and enter quotes into the ERP system or shared directories.
- Assist customers in finding the right components using product catalogs web-based resources and internal tools.
- Expedite orders as needed to meet delivery commitments.
- Provide solutions in a team-oriented environment and support outside sales as required (quoting expediting customer visits).
- Follow up on quotes and actively support sales development including up-selling and cross-selling opportunities.
Experience Education and Skills
- High School Diploma or GED required; Associate degree or higher preferred (especially in Fluid Power or Technical programs).
- 2 years of customer service or inside sales experience preferably in industrial distribution manufacturing or related industries.
- Familiarity with hydraulics pneumatics fluid power electrical power transmission motors or motion control is highly desirable.
- Proficient in Microsoft Excel Word Outlook and able to quickly learn CRM systems (experience with Trend is a plus).
- Strong analytical mathematical and mechanical aptitude.
- Excellent verbal and written communication skills.
- Ability to work both independently and as part of a team.
- Strong organizational skills with the ability to multitask and prioritize effectively.
- Calm under pressure with sound judgment and decision-making abilities.
- Demonstrates integrity professionalism and ethical standards.
We Offer
- Competitive compensation plan
- Medical dental vision and 401(k) benefits
- Paid vacation and holidays
- Tuition reimbursement and ongoing training opportunities
- A national distributor with a local presence representing quality manufacturers
- A collaborative team environment that encourages professional growth and development
We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.
Required Experience:
IC
SunSource and its family of companies represent 200 locations and 3000 employees making up one of North Americas leading value-add industrial distribution companies. We provide customers with products and solutions within Fluid Power Fluid Process Fluid Conveyance General Industrial Components and I...
SunSource and its family of companies represent 200 locations and 3000 employees making up one of North Americas leading value-add industrial distribution companies. We provide customers with products and solutions within Fluid Power Fluid Process Fluid Conveyance General Industrial Components and Industrial Service & Repair.
Are you looking for an opportunity to grow within a dynamic organization Join SunSource one of the countrys largest and most successful distributors of hydraulics pneumatics filtration and automation products and services. At SunSource youll have access to a variety of career paths and the opportunity to be rewarded for your hard work and dedication.
Essential Functions
- Build and maintain strong relationships with customers and internal sales teams.
- Handle incoming customer inquiries via phone email and customer portals promptly and professionally.
- Enter customer orders into the ERP system with a goal of 100% accuracy.
- Prepare and enter quotes into the ERP system or shared directories.
- Assist customers in finding the right components using product catalogs web-based resources and internal tools.
- Expedite orders as needed to meet delivery commitments.
- Provide solutions in a team-oriented environment and support outside sales as required (quoting expediting customer visits).
- Follow up on quotes and actively support sales development including up-selling and cross-selling opportunities.
Experience Education and Skills
- High School Diploma or GED required; Associate degree or higher preferred (especially in Fluid Power or Technical programs).
- 2 years of customer service or inside sales experience preferably in industrial distribution manufacturing or related industries.
- Familiarity with hydraulics pneumatics fluid power electrical power transmission motors or motion control is highly desirable.
- Proficient in Microsoft Excel Word Outlook and able to quickly learn CRM systems (experience with Trend is a plus).
- Strong analytical mathematical and mechanical aptitude.
- Excellent verbal and written communication skills.
- Ability to work both independently and as part of a team.
- Strong organizational skills with the ability to multitask and prioritize effectively.
- Calm under pressure with sound judgment and decision-making abilities.
- Demonstrates integrity professionalism and ethical standards.
We Offer
- Competitive compensation plan
- Medical dental vision and 401(k) benefits
- Paid vacation and holidays
- Tuition reimbursement and ongoing training opportunities
- A national distributor with a local presence representing quality manufacturers
- A collaborative team environment that encourages professional growth and development
We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.
Required Experience:
IC
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