Telesales representative
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Job Location:
Monthly Salary:
Experience Required:
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
we are looking for motivated and results-driven individuals to join us as telesales representatives. You should be able to promote and sell the companys products and services over phone calls. Besides you should also be able to determine the customer requirements and preferences maintain a record of the customer details and update the same in the database and achieve your targets.
As a Telesales Representative you should be well-spoken and can maintain a calm composure always and have excellent communication and negotiation skills.
Responsibilities
- Calling customers and updating them about the companys products services or new launches
- Addressing any customer queries and complaints
- Questioning customers to understand their requirements and preferences
- Maintaining and updating database with customer information
- Fulfilling the monthly and yearly sales target
- Creating and presenting detailed sales reports
- Directing potential sales leads to the Sales Representatives
- Maintaining a record of day-to-day calls and sales activities
- Assisting the Sales department in planning and implementing effective sales strategies
- Monitoring KPIs and sales achievements
- Keeping up-to-date with the latest industry developments and company offerings
- Assisting in facilitating future sales
- Noting customer requirements or orders and processing the same to the concerned department
Requirements
- Bachelors degree or diploma
- Proven work experience as a Telesales Representative Telecaller or a similar position in the Sales department
- Excellent communication and interpersonal skills
- Good time management and organizational skills
- Strong presentation and negotiation skills
- Proficiency in Microsoft Office
- Good telephone etiquette.
- Impressive multitasking and problem-solving abilities
- Ability to manage stressful situations and strict deadlines
- Highly motivated individual
- Ability to work independently and collaboratively
- Ability to offer excellent customer service
Key Skills
- Data Entry
- Deputy
- Drafting
- Hibernate
- Administration Support
- Activex
