Personal Lines Customer Service Representative
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Job Location:
Wilmington, DE - USA
Monthly Salary:
Not Disclosed
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
Benefits:
- 401(k)
- Health insurance
- Training & development
Job Description
George Chadwick Insurance is seeking a qualified and motivated individual to join our growing team as a Personal Lines Account Manager. This role serves as the primary liaison between insurance carriers producers and clients. The Account Manager is responsible for delivering exceptional customer service while managing new business renewals policy servicing and claims support.
The ideal candidate will have strong customer service experience be detail-oriented proactive and capable of independently resolving client issues.
Key Responsibilities
- Quote market and generate new business across all personal lines of coverage.
- Provide consistent accurate and timely communication to clients through verbal and written correspondence.
- Assist clients in understanding coverage options and determining their personal insurance needs.
- Manage and service existing accounts including policy changes applications certificates renewals and claims follow-up.
- Review renewals proactively and remarket accounts when appropriate.
- Maintain strong carrier relationships.
- Promote client retention through relationship building and exceptional service.
- Support other Personal Lines team members during peak workloads or absences.
- Perform other duties as assigned.
Qualifications & Requirements
- Prior experience in the insurance industry specifically personal lines Property & Casualty.
- Account management experience preferred.
- Active North Carolina Property & Casualty license required.
- Strong proficiency in Microsoft Office (Word Excel Outlook) and agency management systems.
- Excellent organizational communication and interpersonal skills.
- Ability to manage multiple priorities in a fast-paced environment.
YOUR FUTURE at George Chadwick Insurance Starts Here
If youre looking for a career that offers flexibility job stability strong compensation and more then youve come to the right place!
George Chadwick Insurance is a local family owned independent agency with a knowledgeable and inclusive staff. This begins with great teammates that encourage each other to learn and grow to help make us better. No two days are alike due to the fluctuating coastal insurance market so team work is an essential part of our success.
This agency is independently owned and operated. Your application will go directly to the agency and all hiring decisions will be made by the management of this agency. All inquiries about employment at this agency should be made directly to the agency location and not to the Independent Insurance Agents of North Carolina.
Required Experience:
Unclear Seniority
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
About Company
Correll Insurance Group offers personal and business insurance solutions throughout the Carolinas and Tennessee. Get car insurance, homeowners insurance, business insurance, liability insurance, and more.
