Educational Program Operations SpecialistLead 18528

Job Description

Operations Manager

Role: Operations Manager
Location: Remote
Contract Type: Independent contractor
Working Hours: US hours - Sydney/Hong Kong Overlap

Overview

Were looking for a highly organized execution-driven Operations Manager to oversee the end-to-end delivery of academic competitions. This role sits at the center of operations coordinating logistics managing live interactions and ensuring a seamless experience for students parents and educators.

This is a fast-paced detail-oriented role ideal for someone who thrives in structured environments enjoys working with young learners and can confidently manage multiple moving parts in real time.

Key Responsibilities

• Own and manage end-to-end logistics for academic competitions
• Coordinate schedules participants and event execution across multiple time zones
• Facilitate live interactions with students parents and teachers via Zoom
• Act as the central point of contact during competitions ensuring everything runs smoothly
• Troubleshoot issues in real-time and maintain a high-quality participant experience
• Support ongoing operational improvements and documentation of processes

Requirements

• Native English speaker (neutral accent preferred but not essential)
• Prior experience in K12 education (e.g. private school teacher or similar)
• Bachelors degree required
• Demonstrated leadership experience (formal or informal)
• Strong organizational and multitasking skills
• Comfortable working in a highly structured detail-driven environment
• Ability to confidently engage with students parents and educators

Technical Skills

• Comfortable using modern tools and platforms (e.g. ChatGPT Zoom Google Workspace)
• Tech-savvy with the ability to quickly learn new systems
• No coding or automation-building experience required

Work Model

• Remote-first role (95% conducted via Zoom)
• Must have working hour overlap with Hong Kong and Sydney time zones
• Occasional optional in-person events hosted at US university campuses
• Independent contractor (direct hire) no benefits included

Ideal Candidate Profile

• Background in education with a passion for student engagement
• Calm under pressure and highly reliable during live events
• Strong communicator who can build trust quickly with families and educators
• Operationally minded enjoys creating order and consistency

Required Experience:

IC