Resort Operations Team Explorers Operations Executive

Scott Dunn is an award-winning luxury tour operator creating tailor-made vacations to destinations all over the world. With offices in the UK US and Singapore we pride ourselves on providing outstanding service to all our guests from the moment they begin their research online right the way through to post-vacation OpportunityWe are seeking an Operations Executive for our Explorers programme to deliver exceptional employee experience from onboarding training and retaining the employee so that we operate a successful Explorers kids club alongside the Operation and People team to successfully onboard train and organise travel and employee package for employees working in Explorers clubs in a timely continually evaluate and discuss ideas to review the experience for an employee and effectiveness of the processesEnsure that all HR administration is completed in a timely manner and is legally compliant including contracts work permits visas policies handbooks and the Operations team with administration tasks when and manage staff travel in conjunction with the Operations with training required and work with the Operations teams on all induction and training of team for setting up employees on online training platforms ensuring that learning is completed and recorded and all relevant policies are shared for commencing the Operations team to ensure each programme is delivered effectively including set up shut down and peak duties that derive from these responsibilities include but are not exclusive to:Sourcing staff throughout the season for peak weeks replacements or emergency all administrative tasks within the designated timeframes with accuracy including reference checks DBS/Police checks First Aid courses insurance reporting Timesheet records and employee personal all team members receive all the required information including policies uniform requirements and a detailed up to date record is all employee queries both internally and externally in a professional and timely the operations team on training to ensure all team members have the required and book all staff travel when required ensuring the best route in terms of cost and uniform ensuring each employee has requirementsSupport and assist resort teams (Explorers and GRMs) during set up peak and shut down & Behaviours All employees must promote understand and apply Scott Dunns workplace values. These are embedded in all roles and applicants must evidence the values as part of the application the know - Start by listening. We take the time to understand our guests and colleagues needs. Be Precise. We take pride in getting every detail right. Own it. We deliver on commitments we the Detail - Love learning. We energetically seek out and share new ideas and insights. Embrace feedback. We continuously seek to improve by sharing and accepting honest feedback. Work with the best. We attract retrain and partner with the - Look to the future. We constantly seek opportunities to make travel memorable and sustainable. Be more we. We work together collaboratively and value different viewpoints. Win together. We celebrate each others successes and have aim to find someone who would be office based in our London Hammersmith work for Scott DunnIn return for your expertise and commitment to our values of in the detail in the know and inspiring;We support your career growth We provide you with career progression aligned with your chosen career path access to internal job opportunities across Scott Dunns global offices as well as across 30 brands spread across 93 cities worldwide as part of Flight Centre Travel GroupWe give you the tools to succeed We provide personal and professional development enabled by our award-winning Learning and Development team comprehensive familiarisation and educational trips unlimited access to LinkedIn learning amongst other professional and personal development platforms as well as 1 hour for your own development each recognise and reward your success and loyalty We run commission and bonus incentive schemes to compliment competitive salaries as well as a company loyalty scheme which includes a personal travel fund for each staff member and 23 days annual leave plus bank holidays that rises by 1 day per each year of service (up to a maximum of 30).We celebrate your excellence With monthly quarterly and annual recognition schemes and awards alongside the opportunity to win a place at Flight Centre Travel Groups annual Global Gathering we celebrate excellence in all provide you with a wide-range of job and industry-perks We can offer you subsidized private healthcare a contributory pension scheme staff travel insurance 3 days of paid volunteering leave access to cycle to work and season ticket loan schemes a dedicated in-house team who are your source for exclusive industry discounts for personal and work-related travel as well as share options in Flight Centre Travel Group amongst much much more!Diversity Equity and InclusionAt Scott Dunn we champion equality diversity and inclusivity in all its forms and are signatories of both the Race at Work and the Diversity in Hospitality Travel & Leisure charters. As part of our commitment to diversity equality and inclusion we are committed to ensuring our recruitment process is inclusive and recognises the value of you require any support or accommodations as it relates to our recruitment process please contact for further information or alternative application processes to support your do not need to meet all the requirements to apply for a position at Scott Dunn. Should this role be of interest to you we would welcome your application.