Generator Service Technician
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Job Location:
Manassas, VA - USA
Monthly Salary:
Not Disclosed
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
Youll join a diverse team of software hardware and network engineers supply chain specialists security experts operations managers and other vital roles. Youll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. Youll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
The Generation Service Technician has safety customer satisfaction and business responsibilities within data center operations. The person in this role is responsible for identifying troubleshooting diagnosing and providing quality repairs of electrical generator systems and related engine mechanical failures. As both a technical expert and primary customer support liaison the Generator Service Technician is responsible for maintaining consistent communication with clients to ensure an exceptional customer experience while maximizing data center availability. All necessary tools and equipment will be provided by AWS.
Key job responsibilities
- Know and follow all Company safety rules including maintaining a safe clean and orderly work area and fully participate in company accident prevention and safety improvement activities
- Respond to customer requests
- Travel to designated sites and perform professional quality field service repairs consistent with company standards
- Advise the Generator Service Manager of parts needed for necessary repairs
- Keep Generator Service Manager continually apprised and utilize leadership to assist in answering customer questions and problems when necessary
- Document detailed complete and legible descriptions of all repair operations performed
- Accurately record time expenses and mileage
- Travel 80-90% of the time in an assigned region and/or work overtime weekends or holidays sometimes on short notice
- Lift up to 40 lbs frequently; pushing and pulling a maximum force of 40 lbs
- Wear Personal Protective Equipment (PPE) Protective Glasses Protective Gloves and Protective Footwear as required
A day in the life
The Generator Service Technician has safety customer satisfaction and business responsibilities within data center operations. The person in this role is responsible for identifying troubleshooting diagnosing and providing quality repairs of electrical generator systems and related engine mechanical failures.
The Generator Service Technician is both the technical expert and primary customer support contact to the customer and is therefore responsible for continually communicating with the customer to provide an exceptional customer experience and drive data center up-time and availability.
- 2 years of Microsoft Office products and applications experience
- 2 years of electrical and mechanical experience
- Ability to work on a flexible schedule including days nights and/or weekends.
- Experience working in a data center or mission critical facility (example: hospital military facility public safety facility etc.)
- Associate or higher education in related field
- Experience with reading and writing procedures technical documents and engineering drawings
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at VA Manassas - 37.00 - 65.00 USD hourly
Required Experience:
IC
Key Skills
- Mechanic Experience
- Pest Control
- Customer Service
- Hand Tools
- HVAC
- Mechanical Knowledge
- Automotive Repair
- Service Technician Experience
- Maintenance
- Heavy Lifting
- Equipment Repair
- Troubleshooting
About Company
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