VodafoneThree Product Specialists (Transformation)

The Product Transformation Specialist is a hands-on execution-focused role within the Three Mobile Transformation team. Reporting to the Transformation Product Lead this role supports the build migration and optimisation of tariffs propositions and product portfolios as part of transformation initiatives. 

The role focuses on tariff simplification rationalisation portfolio build testing gap identification and mitigation while ensuring clear communication accurate reporting and alignment across stakeholders and programme governance. The Specialist supports the Transformation Product Lead and Manager in driving consistent decision-making and maintaining visibility of Three Mobile across wider programme forums. 

What youll do

Tariff & Proposition Support 

• Support tariff simplification and rationalisation activities ensuring propositions and products are aligned to platform capabilities. 

• Assist in the build of new or updated product portfolios propositions and Value-Added Services. 

• Identify gaps inconsistencies or issues across the portfolio and work with Transformation Product Leads to resolve them. 

Build Testing & Issue Resolution 

• Support end-to-end testing of products and propositions including functional regression and user acceptance testing. 

• Record track and manage defects gaps or risks ensuring timely resolution and stakeholder alignment. 

• Contribute to the development of mitigation plans for identified issues. 

Communication & Reporting 

• Represent Three Mobile in wider programme forums ensuring visibility of product and proposition impacts risks and dependencies. 

• Log and maintain records of all key decisions actions and escalations across assigned product areas. 

• Ensure all communication cascades are complete timely and clearly understood by relevant stakeholders. 

• Prepare updates reports and documentation for governance forums steering committees and programme boards. 

Governance & Stakeholder Alignment 

• Support the Transformation Product Lead and Manager in preparing for governance forums ensuring all information is accurate and aligned. 

• Ensure all stakeholders (Product Proposition GTM Operations Technology and Commercial teams) are informed of changes decisions and migration impacts. 

• Assist in escalation and resolution of any issues or blockers raised during programme delivery. 

Customer & Commercial Focus 

• Support initiatives that minimise disruption to customer journeys and experience during transformation. 

• Ensure builds and migrations support commercial outcomes and operational readiness. 

• Assist in monitoring and reporting impacts on customer satisfaction complaints and service performance. 

Programme Delivery Support 

• Support the Transformation Product Lead in delivering migration milestones and programme objectives. 

• Track dependencies and highlight blockers or risks to ensure smooth delivery. 

• Work within agile or programme delivery processes to support planning backlog management and releaseexecution.

Qualifications :

Who you are 

• Experience in product proposition or transformation delivery support roles ideally within telecoms mobile or digital services. 

• Hands-on experience with product testing gap analysis issue resolution and mitigation. 

• Strong communication reporting and documentation skills; able to maintain visibility across multiple stakeholders. 

• Comfortable representing the business in programme forums and escalating issues appropriately. 

• Team player with strong collaboration skills able to support leads and managers effectively. 

Worried that you dont meet all the desired criteria exactly

We know that everyone is unique with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion for All and creating a workplace where everyone can thrive whatever their personal or professional background. If youre excited about this role but your experience doesnt align exactly with every part of the job description we encourage you to apply as you may be the right candidate for this role or another role and our recruitment team can help you see how your skills fit in.

What we offer

We care about our peoples success by offering great pay bonuses up to 28 days off plus bank holidays and paid time for charity work. You can personalise our benefits for you and your family like discounts vouchers a pension plan and loads more. We help with your career through our amazing learning & development tools.
 

Additional Information :

Need to know

We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks including criminal (DBS) and financial checks to meet the regulators standards.

We believe everyone should have the opportunity to interview for a role that matches their collaboration with our Talent Diversity & Inclusion teams and our employee-led DEI Networks we identified a range of reasonable adjustments to help you feel comfortable and perform at your best self during the interview process. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey for example extended time or breaks in between online assessments a sign language interpreter or assistive technology please contact your recruiter directly or email for guidance.

We use AI in different parts of our business to boost innovation improve efficiency and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews but what we really care about is your unique experiences and achievements.

During the interview we want you to rely on your own knowledge and skills to show us who you really areyour personality creativity and abilities. Above all were looking for authenticity and cant wait to get to know the real you.

 #VodafoneThree

Remote Work :

No

Employment Type :

Full-time