People Experience Coordinator
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Job Location:
Monthly Salary:
Posted on:
3 hours ago
Vacancies:
1 Vacancy
Job Summary
Job Purpose
To support the People Experience Team with all aspects of recruitment and training administration and delivery of training to enable the timely recruitment training and retention activities.
The Role
- Manage all aspects of recruitment administration ensuring compliance with legislation regulators and Franchise Standards.
- Place adverts on websites job boards and appropriate social media.
- Maintain effective communication with candidates ensuring a positive candidate experience.
- Schedule and undertake interviews and support candidate selection activities where appropriate.
- Process candidates through the Applicant Tracking System (ATS) in a timely manner ensuring data is accurate.
- Process all pre-employment checks and collate pre-employment documentation.
- Support the onboarding process to ensure a positive experience and a memorable first day for Care Professionals.
- Coordinate Care Professional retention activities such as newsletters Care Professional of the month etc.
- Support the management of the Learning Management System ensuring training records and teams training compliance is always up to date.
- Schedule training sessions for Care Professionals and deliver these training sessions.
- Training to include onboarding of new Care Professionals plus competency checks and completion of the Care Certificate. With the relevant upskilling the role includes the delivery of our City & Guilds Accredited Dementia and End of Life training plus the delivery of our in-house Parkinsons course.
- To assist with any other training need as required by the company
- Ensure Care Professional Experience documentation e.g. training and recruitment materials are kept up to date.
- Aid in the completion of PEAQ surveys.
- Take notes at HR meetings where appropriate.
- Ensure compliance with Home Insteads Equality Diversity and Equal Opportunities Policy in respect of employment and service delivery.
- Carry out any other duties deemed necessary for the successful operation of the business.
Qualifications :
Essential Criteria
- Well-developed administration skills with experience of presenting to an audience
- Good understanding of employment legislation including Enhanced Criminal Record checks referencing and Right to Work checks.
- An understanding of social media and other digital communication tools for recruitment purposes.
- Flexibility to work outside 9-5 Monday to Friday to meet the demands of the business.
- There may be times when there is a requirement to provide care and support to our clients
- Assisting with the on call service when required
- Strong interpersonal skills with the ability to build rapport quickly.
- Excellent verbal and written communication skills.
- Good working knowledge of IT Systems with experience of Microsoft Office or Google Suite working with databases and virtual communication platforms with the ability to learn and adopt new technologies where appropriate.
- Excellent organisation and prioritisation skills with the ability to work accurately under pressure and adapt to changing priorities.
- Team player who is self-motivated results driven and resilient.
Competencies
Core Competencies
Role Specific Competencies
Driving Results
Adapting to Change
Customer Focus
Planning & Organising
Influencing
Quality Focus
Teamwork & Collaboration
Communication & Relationship Management
Living Home Instead
Agile Learner
Additional Information :
If you have a passion for caring and the motivation to help us achieve our ambitions we would love to hear from you.
We encourage applications from all sections of the community as we want to reflect the neighbourhoods in which we work. Home Instead is committed to safeguarding and promoting the welfare of adults and expects all staff to share this commitment. This role is subject to DBS enhanced disclosure.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Computer Science
- user experience
- User Interface
- SME
- CSS
- Interaction Design
- Windows
- Android
- Usability Studies
- Visual Design
- HTML
- User Research
- JavaScript
- Web Services
- Wireframes
About Company
Home Instead is the worlds leading provider of non-medical care and companionship services for older people. With minimum visits of one hour, award winning training and an excellent reputation we are immensely proud of the quality of care we provide. We match our CARE Professional t ... View more
