FREELANCE IT Support Technician Part Time (mwd)
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
- Assist the client with first and second level support on workstations mobility devices
- infrastructures (installations replacement change relocation removal)
- Provide support for computer systems in case of hardware and software incidents
- Provide support for mobile devices (iPad iPhone) in case of software incidents
- Provide support of inventory units (monitors local printers local scanners and notebook docking stations) as well as support for local network printer systems
- Receive materials and spare parts inventory prepare for installation install and ensure
- feedback to customers
- Always demonstrate excellent customer service
Qualifications :
- Good technical knowledge of workplace environment and end-user services: Windows environment Office 365 Mobile services Mail services Collaboration tools MS TEAMS etc. as well as inventory
- Monitoring and reporting of the production environment (dashboards KPIs)
- Monitoring and improvement of procedures and documentation
- Incident and request processing (ITIL ticket tracking)
- At least 2 years in IT Support in a large enterprise environment ( 400 users)
- Attitude for providing positive customer service interpersonal skills sense of service listening and analytical skills team spirit
- Motivation and real desire to improve and learn
- Organized able to work independently pragmatic and hands-on approach
- Spoken languages: Spanish English & French
Additional Information :
NB : For this role we are looking for a person who would be available only 1 day / week.
All our positions are open to both women and men and are of course open to people with disabilities.
Remote Work :
No
Employment Type :
Full-time
Key Skills
About Company
Choose a job that makes sense EVERIENCE supports the companies digital transformation by combining the unique know-how of its teams with the most relevant technologies. Because the future of companies is closely linked to the success of its employees, EVERIENCE supports 1,200,000 u ... View more
