Charge Guard

Union: SEIU
Number of vacancies: 1
New or Replacement position: Replacement
Site: Toronto General Hospital
Department: Security
Reports to: Security Operations Manager
Hours: 37.5 hours per week
Wage Range: $29.06 - $30.06 per hour. (Start rate in accordance with collective agreement)
Shifts: Nights 19:30 to 07:30
Status: Permanent Full-Time
Closing Date: March 26 2025

Position Summary

Security Operations Charge officer position presents a unique opportunity for those with leadership aspirations. As part of our management structure you will have the opportunity to mentor train and provide direction to fellow team members. Individuals who have demonstrated initiative taken on projects or are looking to take their career to the next step should consider this unique opportunity.

Duties

• Training of general duties report writing and orientation.
• Facilitation with guard recruitment and training.
• Accounting for guards on duty including overtime lateness and rest periods.
• Performing an audit of equipment supplies and report deficiencies.
• Shift summaries of events including areas patrolled and number of incident reports.
• In the absence of management team lead with incident management
• Provide guidance/advice to the other guards pertaining to the general duties
• Relieving and/or assigning relief for the SOC/TR-C
• Ensuring incident reports (for all guards) are completed and submitted before the end of shift 
• Reviewing incident reports for completeness accuracy and follow up 
• Reviewing the charge guard logs from the previous shifts
• Effective exchange of information to relieving charge guard
• Work collaboratively with the management team to resolve and/or troubleshoot issues
• Ensure morgue information is accurate and maintained at the beginning and at the end of shift
• Conducting or assigning routine checks of found property contents to maintain content accuracy and returns
• Notifying management when articles have surpassed retention periods in accordance with policy
• Cross-referencing guard memo books with the SOC/TR-C operator to verify all documentation concerning the operation
• Perform audit of equipment on hand and recording any deficiencies including the radios and mic extensions emergency pagers and bolt cutters
• Record contents of the Code White bag
• Record summary of shift events including areas patrolled and number of incident reports
• Assume the leadership responsibility of emergencies and unusual incidents
• Delegate duties where necessary e.g. standby regarding patient watches relief of guards in fixed posts
• Relief of SOC/TR-C operators in lieu of a supervisor
• Work collectively with the management team and SOC/TR-C operators to resolve and/or troubleshoot minor issues.

Qualifications :

Qualifications

• Completion of Grade XII or recognized equivalent 
• Completion of a Law Enforcement/Law Security diploma from a recognized institution Security program or equivalent
• Current & Valid Security License in accordance with the Private Security and Investigative Services Act of Ontario 
• Minimum five (5) years recent security experience in a healthcare environment 
• Demonstrate leadership communications and problem solving skills 
• The ability to collaborate and work with hospital leadership 
• Possess strong knowledge of UHN and departmental policies and procedures. 
• Contributing to and facilitating in the provision of a safe environment for patients staff and visitors which support the mission goals and vision of University Health Network 
• Responding to emergency codes and calls for assistance following established hospital policies 
• Demonstrated computer literacy in MS Word Excel and Outlook 
• Demonstrated complete and accurate report writing skills 
• Must be able to work shifts on short notice and on an as needed basis. 
• Excellent problem recognition skills and ability to proactively achieve resolutions both through direction and negotiation. 
• Demonstrates knowledge of Federal and Provincial statutes 
• Must have excellent interpersonal and customer service skills 
• Excellent judgment and demonstrate tact and diplomacy skills in emergency situations 
• Completion of a Crisis Intervention certificate preferred 
• Certification in Legal Awareness and Use of Force MLEO Tactical Communications preferred 
• Completion of a Basic Cardiac Life Support (B.C.L.S.) program preferred

Additional Information :

Why join UHN

In addition to working alongside some of the most talented and inspiring healthcare professionals in the world UHN offers a wide range of benefits programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor allowing you to find value where it matters most to you now and throughout your career at UHN.

• Competitive offer packages
• Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP access to Transit and UHN shuttle service
• A flexible work environment
• Opportunities for development and promotions within a large organization
• Additional perks (multiple corporate discounts including: travel restaurants parking phone plans auto insurance discounts on-site gyms etc.)

Current UHN employees must have successfully completed their probationary period have a good employee record along with satisfactory attendance in accordance with UHNs attendance management program to be eligible for consideration.

All applications must be submitted before the posting close date.

UHN uses email to communicate with selected candidates.  Please ensure you check your email regularly.

Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading inaccurate or incorrect UHN reserves the right to discontinue with the consideration of their application.

UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known.

We thank all applicants for their interest however only those selected for further consideration will be contacted.

Remote Work :

No

Employment Type :

Full-time