Location: Alexandria Va
Required Clearance: Secret Clearance
Certifications: N/A
Required Education: BS/BA degree
Required Experience: 5 years relevant experience (an additional 4 years experience may be substituted in lieu of degree).
Position Description:
PingWind is seeking an IT Specialist responsible for managing maintaining and supporting the organizations technology infrastructure ensuring systems operate efficiently and securely. This role provides technical assistance to staff implements IT solutions and ensures optimal performance of hardware software and network systems.
Responsibilities:
Typical Responsibilities/Tasks:
Supports Transition-In activities by assisting with the handoff setup and validation of technical elements required to support program management and operational workflows.
Assists with establishing and configuring internal collaboration environments including SharePoint sites document repositories permissions and version control structures.
Supports setup and configuration of program email accounts distribution lists and access controls to enable effective internal and external communications.
Assists with implementation and configuration of the helpdesk phone system and ticket tracking system to support user requests and issue tracking during transition.
Provides day-to-day technical support during the transition period troubleshooting access configuration and connectivity issues under senior technical guidance.
Required Qualifications
Secret Clearance
Desired Qualifications
Masters Degree
Required Experience:
IC