Senior Manager, Program Management Salesforce
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Job Location:
Mississauga - Canada
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Req Id:428466
Connection is everything. It drives us to innovate explore and stay close to what matters to us most. At Bell were building a more connected future through world-class networks AI-powered solutions and digital experiences that elevate how people live work and play every day.
We believe in empowering people. Thats why we equip our teams with cutting-edge technology AI tools and a collaborative environment that supports creativity and growth. Want to be part of a diverse team where your work makes a real impact If youre inspired by innovation that advances how people connect and transforms whats possible you belong on #TeamBell.
At Bell tech product managers like you lead products that impact how our customers connect work learn and play. As a member of this multi-skilled team you will partner with other like-minded professionals to lead exceptional customer experiences through cost-effective project delivery.
Youll accelerate the pace of development manage innovative and emerging product lines drive product lifecycle management use case development business adoption and more. Youll bring the unique best-in-class competitive benchmarking analysis and business planning perspectives to the team that only you can offer.
Summary
TheSenior Manager Program Management Salesforce plays a critical role in delivering Salesforce solutions that enhance operational efficiency and elevate theuserexperience. Working closely with business primes and Salesforce technical primes this role ensures that business priorities are translated into scalablehigh-qualityend-to-endsolutions. The position also contributes to project delivery excellence and drives effective change management to support successful adoption across the organization.
Key Responsibilities
Business & Product Leadership
- Partner with business primes to understand priorities define requirements and translate business needs into clear user stories acceptance criteria and process documentation.
- Prioritize and manage the product backlog ensuring efficient delivery and alignment with project milestones.
Solution Design & Delivery
- Collaborate with Salesforce technical primes to shapeend-to-endsolution designs that align with architectural standards data governance and platform best practices.
- Lead backlog refinement sprint planning and release readiness activities to support predictable andhigh-qualitydelivery.
- Analyzingrefiningand publishing best practices methodologies and processes acrossSalesforce platforms
- Ensure solutions meet functional requirements through user story validation testing support and continuous engagement throughout the delivery lifecycle.
Project Delivery & Governance
- Contribute to project planning risk management andcross functionalcoordination to supporton timeandon scopedelivery of Salesforce initiatives.
- Supportbusiness primesinthe delivery of new products processes features & functionality as well as automation optimization & system enhancements based on ever-evolving business requirements
- Maintain documentation and support governance processes to ensure compliance with Bells enterprise standards and operational frameworks.
Change Management & Adoption
- Support change management activities including stakeholder engagement communication planning training and readiness assessments.
- Drive adoption by ensuring users understand new functionality and by gathering feedback toidentifyongoing enhancement opportunities.
- Monitor solution performance and collaborate with stakeholders tooptimizeworkflows and maximize platform value.
- Evolving and growing the internal Knowledge Base as new services and capabilities are made available
Critical Qualifications
- Experience as a Product Owner Business Analyst or Functional Lead within Salesforce environments.
- Strong understanding of Salesforce capabilities across core clouds (e.g. Sales Cloud Service Cloud).
- Demonstrated ability to collaborate effectively with both business and technical stakeholders.
- Experience contributing to Salesforce project delivery in Agile or hybrid environments.
- Strong communication facilitation and problem-solving skills.
- Experience supporting change management and user adoption activities.
Adequate knowledge of French is required for positions in Quebec.
Additional Information:
Position Type: Management
Job Status:Regular - Full Time
Job Location: Canada : Ontario : Mississauga
Canada : Ontario : Toronto
Canada : Quebec : Montreal
Work Arrangement: Hybrid
Application Deadline: 03/25/2026
For work arrangements that are Hybrid successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a the importance of work-life balance Bell offers flexibility in work hours based on the business needs.
Please apply directly online to be considered for this through email will not be accepted.
We know that taking care of our team members is at the heart of a healthy positive and thriving workplace. As part of our team youll enjoy a comprehensive compensation package that includes a competitive salary and a wide range of benefits to support your well-being and the well-being of your family too. As soon as you join us youll be eligible for medical dental vision and mental health benefits that you can tailor to your specific needs. Plus as a Bell team member youll enjoy a 35% discount on our services and have access to exclusive offers from our partners.
At Bell we are proud of our focus on fostering an inclusive and accessible workplace where all team members feel valued respected supported and that they belong.
Bell is committed to clarity in our hiring process. All roles posted are opportunities were actively recruiting for unless stated otherwise. We also want to make sure that everyone has an equal opportunity to join our team. We encourage individuals who may require accommodations during the hiring process to let us know. For a confidential inquiry email your recruiter or to make arrangements. If you have questions or feedback regarding accessibility at Bell we invite you to complete the Accessibility feedback formor visit our Accessibility page for other ways to contact us.
Artificial intelligence may be used to assess parts of your application. Please review our privacy policy (see Phenom for details) to learn more about how we collect use and disclose your personal information.
Created: CanadaON Toronto
Required Experience:
Senior Manager
Key Skills
- Project Management Methodology
- Project / Program Management
- Program Management
- Management Experience
- Microsoft Powerpoint
- Project Management
- Microsoft Project
- Budgeting
- DoD Experience
- Leadership Experience
- Supervising Experience
- Contracts
About Company
Canada’s largest communications company, BCE leads the industry in providing advanced broadband communications networks and services to consumers and business customers across the country.
