Business Operations Manager

At Paystand were not just another fintech companywere trailblazers in decentralized finance (DeFi) transforming how businesses manage their finances. With thriving hubs in Santa Cruz San Francisco Austin Minneapolis Mexico City Hermosillo and Guadalajara were leading a global revolution in financial systems. Recognized on the Inc. 5000 list for five consecutive years were among the fastest-growing companies reshaping the future of finance.

Our Expanding Ecosystem: Paystand isnt just a companyits a growing global network. With the strategic acquisitions of Teampay a leader in spend management and Yaydoo a top AR and AP platform in Latin America were building an expansive ecosystem designed to revolutionize financial operations and fuel business growth worldwide.

Why Paystand

What We Do: By harnessing the power of blockchain technology we digitize receivables automate financial processes reduce time-to-cash lower transaction costs and unlock new revenue streams for businesses.

Why We Do It: Were driven by a mission to revolutionize digital payments and decentralize finance creating a more open inclusive and transparent financial ecosystem starting with B2B payments.

How We Do It: As change-makers in the DeFi movement we dont just follow trendswe set them. If youre passionate about shaping the future of fintech and eager to redefine what financial technology should look like Paystand is the place where you can make a significant impact.

Join Us: Be part of something bigger. Join Paystand and help us lead the financial revolution.

Role at a Glance:

The Business Operations Manager is responsible for owning and delivering cross-functional execution programs within the Office of the COO. This role ensures that high-impact initiatives tied to revenue growth operational efficiency and cross-business-line coordination are executed with discipline clarity and measurable outcomes.

Operating in a multi-business-line environment this role focuses on turning priorities into shipped results by managing follow-through resolving cross-functional friction and maintaining operational cadence.

Business Related Responsibilities:

• Cross-Functional Program Ownership
  
  • Lead second-tier and staff-level cross-functional initiatives from scoping through completion.
  • Define timelines milestones ownership and success metrics for assigned programs.
  • Ensure sustained follow-up and escalation of blockers to drive on-time delivery.

• OKR / KPI Execution Management
  
  • Own the operational execution of the company-wide OKR and KPI process.
  • Ensure departments provide timely updates data inputs and action plans.
  • Maintain tracking discipline and visibility across performance cycles.

• Operational Rhythm & Coordination
  
  • Drive follow-up from Business Rhythm Meetings ensuring actions are executed.
  • Coordinate across Revenue Finance IT Product and Operations to maintain initiative momentum.
  • Support execution across SaaS mapping software implementations and collections-related programs.

• Data & Analysis Facilitation
  • Coordinate data extraction and validation to support program decisions.
  • Produce structured updates and insights tied to execution outcomes.

• Continuous Improvement
  • Identify opportunities to improve execution standards tooling consistency and process efficiency.
  • Support initiatives that enhance operational discipline and cross-team clarity.

Qualifications:

• 5 years of experience in Business Operations Strategy & Operations Program/Project Management Consulting or similar operational roles.
• Proven experience leading cross-functional initiatives from planning through execution in fast-paced environments.
• Experience managing OKR/KPI frameworks operational performance tracking and accountability processes across multiple teams.
• Strong ability to translate strategic priorities into structured execution plans with clear timelines owners and measurable outcomes.
• Experience coordinating initiatives across functions such as Revenue Finance Product IT and Operations.
• Demonstrated ability to drive follow-through manage dependencies and escalate blockers to ensure on-time delivery.
• Strong analytical and data coordination skills including collecting validating and synthesizing operational data.
• Experience producing structured updates dashboards or operational reports to track initiative progress.
• Strong stakeholder management and communication skills including working with senior leadership.
• Experience working in SaaS fintech technology or high-growth operational environments preferred.

Perks:

• Enjoy generous PTO and sick leave because we believe in balance.
• Fuel your days with free snacks and paid lunches in the office.
• Weve got your health covered with Major Medical Health Insurance.
• Stay nourished with food vouchers and plan for your future with savings funds.
• Unlock stock options and own a piece of our success!
• Work with the best tools and equipment setting you up to thrive.
• And the best part Endless growth opportunities await you as we rapidly expand!

If youre passionate about driving change in the FinTech landscape and being part of a company that is shaping the future of digital payments we invite you to explore opportunities with Paystand.

We understand that no candidate is perfectly qualified for any job. Experience manifests in diverse ways skills are transferable and passion is a powerful driver. Your journey and skills are unique and we value the richness that diverse perspectives bring to our team.

More than a resume we prioritize a genuine commitment impactful contributions and the ability to thrive in our dynamic collaborative environment. We are enthusiastic about providing you with opportunities to learn and grow within this role. If your experience aligns closely with what were seeking we encourage you to apply.

We celebrate the belief that diversity in backgrounds and thoughts fuels better problem-solving and fosters more creative thinking. Our commitment to adding new perspectives to the team reflects our dedication to innovation and inclusivity.

Your journey is important to us and we look forward to the possibility of welcoming you to our team at Paystand. Feel free to reach out; we cant wait to hear from you.

All roles are on-site English resumes will be considered.
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