Account Supervisor, Chase Travel
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Job Summary
Shape the future of travel with usmake your mark delivering seamless premium experiences for our clients. Be at the heart of an agile highperforming team that values innovation collaboration and career growth. Bring your expertise to elevate service quality accelerate problem resolution and drive operational excellence.
As an Account Supervisor in Chase Travel you will coordinate complex travel logistics and lead issue resolution to deliver outstanding client experiences in the UK. You partner with clients and internal teams to streamline processes using industry technology and ensure tailored policyaligned solutions. You coach and mentor advisors to raise quality and efficiency while fostering a culture of continuous improvement. You communicate clearly and proactively to strengthen relationships and uphold high service standards
Job responsibilities
- Coordinate and fulfill endtoend travel bookings that align with client needs and policies
- Utilize travel management tools (e.g. GDS) to streamline booking ticketing and itinerary management
- Serve as the final escalation point to diagnose and resolve complex travel issues promptly
- Maintain strong client relationships and provide tailored solutions that enhance the travel experience
- Monitor and analyze itinerary and service quality metrics to drive continuous improvement
- Coach and mentor junior advisors modeling best practices and elevating team performance
Required qualifications capabilities and skills
- Three years of peoplemanager experience including coaching and performance development
- Extensive experience in travel management including strong knowledge of travel policies and procedures
- Demonstrated proficiency with travel management technology and GDS for booking ticketing and itineraries
- Proven ability to manage client relationships anticipate needs and deliver tailored solutions
- Effective analytical skills to systematically evaluate and resolve travelrelated issues
- Strong written and verbal communication skills to convey clear concise updates and recommendations
Required Experience:
Manager
Key Skills
- Active Directory Administration
- Advertising Management
- Hair And Beauty
- Biotechnology
- Corporate Finance
- ABAP
About Company
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans ov ... View more
