Spvsr Patient Scheduling
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Job Location:
Noblesville, IN - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Job Summary
The Supervisor Patient Scheduling oversees the day-to-day activities of the scheduling office. This position is responsible for supervising staff and workload to ensure that work is performed accurately and timely. The Supervisor serves as a subject matter expert assisting staff with resolving issues and enhancing processes.
Job Responsibilities
- Hire onboard and manage the performance of assigned team members.
- Analyze call volumes and work queues and distributes work to ensure all work is performed timely and accurately.
- Perform a wide range of complete duties related to scheduling patient appointments and services.
- Monitor work queues reports dashboards and KPIs to ensure the team is meeting expectations and goals are reached or surpassed.
- Reviews procedures and practices for streamlining or automation cost savings and operational improvements.
- Adhere to all department and organization policies and procedures as well as all state and federal laws and requirements.
- Other duties as assigned.
Education Requirements
- Minimum: High school diploma or GED
- Preferred: Associates degree or higher
Experience Requirements
- Minimum: Three (3) years of experience working in patient access or similar role.
- Preferred: Three (3) years of experience working in patient access or similar role with at least one (1) year being in a supervisory position. Experience supervising remote staff.
License/Certification Requirements
- Minimum: None
Key Skills
- Customer Service
- Communication
- Fire And Safety Engineering
- Key Account
- Market Intelligence
About Company
At Riverview Health, we believe all patients deserve our help, whether they're residents of Hamilton County or elsewhere. We believe in hiring quality physicians, investing in advanced medical technologies and maintaining an atmosphere of genuine caring and respect.
