CMS-Senior-Incident Orchestrator

At EY youll have the chance to build a career as unique as you are with the global scale support inclusive culture and technology to become the best version of you. And were counting on your unique voice and perspective to help EY become even better too. Join us and build an exceptional experience for yourself and a better working world for all.

The opportunity

The Incident Orchestrator is responsible for coordinating driving and governing the execution of security incidents identified by the SOC. The role ensures that incidents are triaged correctly escalated appropriately and resolved within defined SLAs acting as the central coordination point between SOC analysts threat detection teams IT responders and incident response leadership.

The role operates in accordance with the enterprise Incident Response Plan and Policy supporting structured repeatable and auditable incident handling

Your key responsibilities

• Own the end to end coordination of security incidents from initial escalation through containment remediation and closure.
• Act as the single point of coordination between L1/L2 SOC analysts threat detection teams IT teams and incident response stakeholders
• Ensure incidents are classified prioritized and handled in line with the approved Incident Response Policy and severity model
• Validate escalated alerts and incidents to confirm true positives and business impact before response actions are initiated
• Drive containment and mitigation actions by coordinating with relevant resolver groups (endpoint network identity cloud etc.)
• Manage incident bridges / war rooms during major incidents ensuring clear ownership and timely updates.
• Ensure all incident activities are accurately documented in the designated incident management / ticketing platform
• Prepare and deliver incident status updates timelines and summaries for SOC leadership and stakeholders.
• Support post incident reviews (PIRs) by compiling evidence timelines and response effectiveness inputs.
• Ensure SOC incident handling follows defined playbooks runbooks and SOPs.
• Identify process gaps recurring issues and response inefficiencies and recommend improvements to SOC and IR leadership
• Act as an escalation point for complex or ambiguous incidents that require senior operational judgment.
• Review and improve incident response processes and playbooks.
• Participate and/or lead incident response calls.
• Participate in post-incident reviews to assess the effectiveness of the response and identify areas for improvement.
• Provide guidance and mentorship to lower-level incident responders.

To qualify for the role you must have

• Experience with digital forensics tools and techniques to investigate incidents.
• Proficient in utilizing SIEM solutions such as Splunk Microsoft Sentinel LogScale Google Chronicle IBM QRadar or equivalent tools for effective incident response and analysis.
• Experienced in leveraging EDR/XDR solutions like CrowdStrike Microsoft Defender SentinelOne Cortex XSIAM Carbon Black or similar platforms
• Understanding of security principles techniques and technologies such as SANS Top 20 Critical Security Controls and OWASP Top 10
• Understanding of attack lifecycles and incident response phases (identify contain eradicate recover).
• In-depth knowledge of network protocols operating systems and security technologies.
• Proficiency in incident detection and response tools
• Familiarity with malware analysis and reverse engineering.
• Proficiency in scripting languages (e.g. Python PowerShell) for automating tasks and processes.
• Ideal candidate will have 5 years of security related experience in areas such Security Operations Incident Response and Forensic Investigation.
• Analytical mindset & has the aptitude to learn on the fly.
• Willingness to work in a 24/7 operations center (shift work required)
• Strong problem-solving abilities to analyze complex incidents.
• Excellent verbal and written communication skills.

Ideally youll also have

• Bachelors Degree relevant to Information Technology
• Related Certification such as CEH CHFI Sec ITILv3 GCFA ECIH GCIH CySA etc

What working at EY offers

At EY were dedicated to helping our clients from startups to Fortune 500 companies and the work we do with them is as varied as they are.

You get to work with inspiring and meaningful projects. Our focus is education and coaching alongside practical experience to ensure your personal development. We value our employees and you will be able to control your own development with an individual progression plan. You will quickly grow into a responsible role with challenging and stimulating assignments. Moreover you will be part of an interdisciplinary environment that emphasizes high quality and knowledge exchange. Plus we offer:

• Support coaching and feedback from some of the most engaging colleagues around
• Opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way thats right for you

EY Building a better working world

EY exists to build a better working world helping to create long-term value for clients people and society and build trust in the capital markets.

Enabled by data and technology diverse EY teams in over 150 countries provide trust through assurance and help clients grow transform and operate.

Working across assurance consulting law strategy tax and transactions EY teams ask better questions to find new answers for the complex issues facing our world today.