Program Manager

Sydney - Australia

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

Be Part of Our Next Chapter

For over almost 60 years our solutions have enabled impactful connections between some of the worlds leading brands and their customers. And while weve already done a lot of work were proud of were just getting started!

Coates Group has the values of a family-owned business and the innovative spirit of a start-up both which fuel our purpose Creating Connections. Empowering Partnerships. Always Evolving. Through hard work dedication and creativity weve become industry leaders who have won awards and set records while remaining focused on continual growth and evolution. We are a 2x Australia Good Design Award winner and successfully completed the largest hardware deployment in Quick Service Restaurant history.

We are curious charismatic authentic and we value and leverage the diversity of our crew. We are imaginers kindness enthusiasts experts creators thinkers challengers collaborators and over-achievers. And together as a Crew we are revolutionizing the way the worlds leading brands leverage technology to drive the best customer experiences.

Were looking for a Program Manager to turn strategy into execution leading the programs that drive outcomes across our products solutions and client initiatives.

Youll build the structure and rhythm behind our most important work ensuring programs are delivered on time aligned to client expectations and supporting Coates commercial goals. Working closely with product technology delivery and commercial teams youll bring clarity to complex initiatives and keep stakeholders aligned.

Along the way youll use data insights and smart processes to improve how we operate driving efficiency visibility and better outcomes for our teams partners and clients.

Key responsibilities for the role

Define program requirements aligned to business needs strategic priorities and data insights.
Lead end-to-end program delivery from concept through execution and implementation.
Manage cross-functional initiatives ensuring milestones scope and timelines are achieved.
Develop and track program metrics dashboards and reporting to monitor performance and impact.
Use data and analytics to identify opportunities drive improvements and inform decision-making.
Design and implement scalable processes that improve operational efficiency and standardise best practices.
Build strong relationships with stakeholders across technical and non-technical teams.
Facilitate collaboration across multiple business units to drive alignment and shared outcomes.
Establish governance frameworks to manage program tracking risks issues and dependencies.
Communicate progress insights and results clearly to leadership and key stakeholders.

Qualifications and experience

Bachelors degree.3 years of program or project management experience.
3 years of experience implementing process improvements using data and metrics.
Advanced Excel (Pivot TablesVLookups) and SQL skills (or equivalent analytical tools).
Experience in building scalable processes project management frameworks and schedules.
Proven success in operational excellence and continuous improvement initiatives.

About Coates

We are industry leaders who have won awards and set records. We are a 2x Australia Good Design Award winner and we successfully completed the largest hardware deployment in Quick Service Restaurant history.

We are led by a forward-thinking CEO who has demonstrated a true passion for people and making Coates a place where people genuinely enjoy working. Our growth plans enable a focus on providing rapid career advancement opportunities for our talent.

Together we are creators allowing us to make our purpose a reality to create immersive brand experiences for everyone.

Join a Crew that Cares

Be part of a global team of talented ambitious creative people that value integrity individuality and inclusivity. (Ask us about our Equality Empowerment Initiatives).

The benefits include an annual market competitive bonus program and our Thrive Program which includes a suite of flexible work options because were strong believers that you should never miss an important life or work moment. Thrive also provides dedicated time to prioritize our health and wellbeing (think virtual Yoga or meditation sessions) a Global Wellness paid day off to recharge as well as a Give Back Day to allow our Crew an opportunity to make an impact in the community.

Be inspired To Be More

We skip the red tape and aim to always stay nimble. Were proud of where weve been and are energized by where were going. We encourage ideas and perspectives because we know the more we have the better we are. We work hard but have fun along the way. We push the boundaries but keep it real and authentic. We believe in the values that got us here are the ones that will continue to lead us forward. We are excited by what weve accomplished but know the best is yet to come.

Coates Group is an Equal Opportunity Employer and does not discriminate on the basis of race color creed national or ethnic origin gender religion disability age political affiliation or belief disabled veteran veteran of the Vietnam Era or citizenship status (except in those special circumstances permitted or mandated by law).

Fraud Alert: Employment Scam Advisory

It has come to our attention that unauthorised individuals are impersonating our company and reaching out to job seekers through fraudulent emails falsely claiming to represent Coates. These emails often request personal information and appear to come from domains that are not affiliated with our organisation such as.

We take this matter very seriously. Coates has reported these incidents to law enforcement and is cooperating with the ongoing investigation. We are committed to protecting the integrity of our recruitment process and the privacy of our applicants.

Please be advised of the following:

- Coates does not operate or communicate through any domain resembling @

- Wedo not contact employment candidates via email to solicit personal or financial information

- All applications for employment must be submitted through our official website directly through our LinkedIn profile:Coates Group

- All emails from us will come from our official domain which or via our Applicant - Tracking System (ATS) email address which is no-replyat

If you receive any suspicious communications purporting to be from Coates we urge you not to respond do not click any links and do not provide any personal safety and trust are of the utmost importance to us. Thank you for your vigilance.

We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.

Required Experience:

Manager

Be Part of Our Next ChapterFor over almost 60 years our solutions have enabled impactful connections between some of the worlds leading brands and their customers. And while weve already done a lot of work were proud of were just getting started!Coates Group has the values of a family-owned business...

Be Part of Our Next Chapter

Were looking for a Program Manager to turn strategy into execution leading the programs that drive outcomes across our products solutions and client initiatives.

Along the way youll use data insights and smart processes to improve how we operate driving efficiency visibility and better outcomes for our teams partners and clients.

Key responsibilities for the role

Define program requirements aligned to business needs strategic priorities and data insights.
Lead end-to-end program delivery from concept through execution and implementation.
Manage cross-functional initiatives ensuring milestones scope and timelines are achieved.
Develop and track program metrics dashboards and reporting to monitor performance and impact.
Use data and analytics to identify opportunities drive improvements and inform decision-making.
Design and implement scalable processes that improve operational efficiency and standardise best practices.
Build strong relationships with stakeholders across technical and non-technical teams.
Facilitate collaboration across multiple business units to drive alignment and shared outcomes.
Establish governance frameworks to manage program tracking risks issues and dependencies.
Communicate progress insights and results clearly to leadership and key stakeholders.

Qualifications and experience

Bachelors degree.3 years of program or project management experience.
3 years of experience implementing process improvements using data and metrics.
Advanced Excel (Pivot TablesVLookups) and SQL skills (or equivalent analytical tools).
Experience in building scalable processes project management frameworks and schedules.
Proven success in operational excellence and continuous improvement initiatives.

About Coates

Together we are creators allowing us to make our purpose a reality to create immersive brand experiences for everyone.

Join a Crew that Cares

Be part of a global team of talented ambitious creative people that value integrity individuality and inclusivity. (Ask us about our Equality Empowerment Initiatives).

Be inspired To Be More

Fraud Alert: Employment Scam Advisory

Please be advised of the following:

- Coates does not operate or communicate through any domain resembling @

- Wedo not contact employment candidates via email to solicit personal or financial information

- All applications for employment must be submitted through our official website directly through our LinkedIn profile:Coates Group

- All emails from us will come from our official domain which or via our Applicant - Tracking System (ATS) email address which is no-replyat

Required Experience:

Manager

Key Skills

Project Management Methodology
Project / Program Management
Program Management
Management Experience
Microsoft Powerpoint
Project Management
Microsoft Project
Budgeting
DoD Experience
Leadership Experience
Supervising Experience
Contracts

Apply Now

About Company

Coates Group

We deliver end-to-end digital merchandising solutions that drive engaging customer journeys and business ROI for companies worldwide. Connect with us today.

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