This is how you WOW:
Compliance & Quality Assurance
Conduct regular compliance audits of inbound and outbound processes and records finding with documentation.
Audit employee adherence to standard operating procedures (SOPs) across all departments including receiving put-away picking packing shipping returns and material handling.
Ensure constant audit readiness and process adherence throughout the facility.
Damage Management
Own the entire damaged inventory lifecycle: identification segregation documentation disposition (repair salvage donate scrap or return).
Maintain accurate damaged goods records and calculate monthly/quarterly damage rates and financial impact.
Lead root-cause investigations for recurring damage issues (inbound handling storage practices carrier mishandling packaging defects).
Team Leadership & Development
Lead mentor and support the training of warehouse teams on SOPs.
Foster a collaborative results-driven culture that encourages continuous learning knowledge retention and employee growth.
Provide ongoing training on WMS functionality new technologies and best practices.
Schedule and prioritize daily work to ensure operational needs are met while developing team capability and retaining top talent.
Continuous Improvement & Process Discipline
Leverage data analytics to identify systemic weaknesses and drive measurable process improvements that reduce shrinkage labor cost and obsolescence expense.
Lead or support Kaizen events technology adoption projects and capital initiatives that improve accuracy and productivity.
Identify cost drivers in receiving and inventory operations; implement efficiencies and innovative solutions while maintaining or exceeding service levels.
Develop document train and audit adherence to standard operating procedures (SOPs) for receiving put-away picking packing shipping returns and material handling.
Customer Returns
Oversee the day-to-day execution of the returns process ensuring all return SOPs are strictly followed.
Ensure returned merchandise is accurately inspected documented and dispositioned to prevent shrinkage and support inventory accuracy goals.
It would be WOW if you would bring this in:
Education
Bachelors degree in Supply Chain Management Logistics Operations or related field strongly preferred.
7 years of progressive inventory control/warehouse experience may substitute for a degree.
Experience
710 years in inventory control receiving and warehouse operations within distribution or e-commerce fulfillment.
Minimum 35 years in a supervisory/managerial role leading teams.
Proven track record of achieving and sustaining inventory accuracy goals and significant reductions in obsolete inventory and shrinkage.
Hands-on experience with major WMS (Manhattan HighJump SAP EWM Blue Yonder etc.) and ERP systems (SAP strongly preferred).
Skills & Competencies
Advanced Microsoft Excel (pivot tables VLOOKUPs Power Query) and or Google Workspace experience with Power BI or Tableau.
Strong analytical problem-solving and root-cause analysis capabilities.
Demonstrated process improvement experience (Lean Six Sigma Green/Black Belt a plus).
Excellent verbal and written communication; ability to present to senior leadership.
Ability to thrive under deadline pressure manage multiple projects and make data-driven trade-offs.
Our Kärcher WOW-package:
Medical Dental and Vision plan
Paid Holidays (11 per year)
Flexible PTO for exempt employees; generous PTO for non-exempt employees
HAS FSA and 401K matching plans
Paid sick time as well as short and long-term disability insurance
This job description is not intended to be an exhaustive list of all duties responsibilities or qualifications associated with the job. These may be added removed changed or reassigned as needed to accommodate business requirements. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
We are an Equal Opportunity / Affirmative Action employer M/F/Disabled/Veteran
So: Wanna WOW with us
Simply upload your resumeonline and leave your contact information. We look forward to getting to know you!
Together towards a clean world.
Required Experience:
Manager
Kärcher is a family-owned global leader in cleaning technology. Discover the range of quality pressure washers, steam cleaners, window vacs & more.